Reserve in stock consumables for a project
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03-05-2024 06:04 AM - edited 03-05-2024 06:14 AM
Hello,
We only have the out-of-the-box version of HAM. We need the ability to mark consumables in a stock room as "reserved" for a project so that they are not used for other purposes. For example, we have 30 monitors in a Stock Room with a state of "In Stock" and sub state of "Available". We need to change 10 of those monitors to a state of "In Stock" and sub state of "Reserved" and document what project they are reserved for. I do not see any way to do that.
There is a "Split" button available but when we click on that the dropdowns do not work correctly (attached). Is the "Split" button how we should be doing this?
Any help would be appreciated.
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03-12-2024 11:17 PM
Hi @raknight ,
What do you mean by OOB Ham Version, correct if if i am wrong, as you having Asset access with ITSM not the HAM Pro.
you must required the HAM Pro to use this functionality.
Also Split button is there to serve your this purpose only. You can control the quantity, substate and asset function.
If it is not working in your case, suggest you to reach out to support.
Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
Thanks
AJ
Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/
ServiceNow Community Rising Star 2024
Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
Thanks
AJ
Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/
ServiceNow Community Rising Star 2024