adding assignment groups to dashbaord
Hey, Can i add assignment groups which I am NOT part of to show in a custom dashboard?
Forum Posts
figure out a way to integrate learning portal with ServiceNow university.
figure out a way to integrate learning portal with ServiceNow university. can we integrate with my PDI?
Hrsd
I have a requirement that a photo type variable is on HR task for onboarding and when candidate receive the task candidate can edit crop the photo and save there only and preview option should be there
HRSD Record Producer
Hi Community,I have a requirement in an HR Onboarding catalog item that contains around 250 variables. Displaying all of them on a single page affects the user experience.I want to split the form into multiple pages on the Service Portal, displaying ...
NowAssist Sentiment Analysis for Interactions on HRSD
Hi Everyone,Is there any OOB method to perform sentiment analysis on chats from the "interaction" table? These are chats between NowAssist AI - Employee (or) HR Agent - Employee.There already exists a "sn_ai_sentiment" field on the table (likely from...
Showing DotWalked fields on HR Agent Workspace
Hello One of the requirements that we have regarding the case creation on the Agent Workspace is the ability to pull up information from reference fields on loading of the form and ensuring that information is available. In this case, we want to sho...
"Child HR Service" is missing in Service Activity
Hi, I have been assigned with new PDI recently. I want to configure "Child HR Service" service activity, but i cannot see this option. I can see only Approval and Task. Thanks,Darshana Shetty
Need an help in employee centre
Hi Team - How to add this yellow highlighted in employee can any one please provide me the steps to add this Kindly provide me the steps . Thanks In Advance
Employee Center feedback configuration
Hello, I'm looking for a way to customize text visible on Employee Center feedback. I'd like to change the wording, both for buttons but also for standalone text. Does anyone know where can I achieve this?
Display message "Agent is not available after scheduled time" after chat queue is closed
Hi Experts,I have a question regarding Agent Chat.Is there an out-of-the-box way to display a message such as "All agents are currently offline" when the chat queue is outside its configured working hours?If this isn't supported out of the box, what ...
Workday integration
Hello Team, I have this issue where , I am facing this error.This speicfically happens when the HR profiles are being created or udpated via WD integration.I tried to check further into itThis is where it takes time , it basically calls into WD and p...
*Attachment not found error upon creating document task using Create document task action in Flow designer
HI every one, I have a request where we would like to send document to be signed by the user . Process- Submit catalog item with the list variable to select multiple user. once submitted flow designer trigger to initiate document task for all the ...
GE: Job Level Progressions
Hello, I am currently implementing enhancements to baseline Skills Foundation and Job Architecture data. I wanted to inquire on anyone's experience implementing the Job Level Progression configurations within the Job Architecture module. There is a c...
ESC portal how to add images in esc
Hi Team can any one please help me with steps how to configure this
HRSD Reporting Requirement – Tier 3 Escalation % by HR Service and Country
Hi All,I am working on an HRSD KPI reporting requirement and would appreciate guidance on the best implementation approach.Business RequirementWe need to report the percentage of HR cases that are escalated to Tier 3, with the ability to analyze the ...
