HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Acl for Interaction table

Interaction tables should need to behave same as HR case tables where only the member of the Assignment Group have access to see the interactions which are mapped to that Assignment Group and also the Supervisiory group of that AG. The member where w...

URL in onbaording task description not working correctly

Hello community in the HR Module especially on OnBoarding i have a task where in the rich description of the template i use ${parent.ref_sn_hr_core_case.subject_person_hr_profile.sys_id} to get the hr profile of the subject person in the parent case ...

Skydev22 by Tera Contributor
  • 483 Views
  • 4 replies
  • 0 helpfuls

ServiceNow to workday integration

Hi, I have Doubt it is possible to migrate Document form Servicenow(Employee Document Management) to Workday Application. By Using Scripted Rest api or Workday Hr Spoke. 

Dashboard Not Found – Admin Also Unable to Access

Hi Community,I'm encountering an issue where a Performance Analytics dashboard is not loading. I receive the message "Can't display this dashboard – The dashboard that you are looking for was not found" (screenshot attached).Even when logged in as an...

Satyam123 by Tera Contributor
  • 964 Views
  • 5 replies
  • 0 helpfuls

Tags in HR workspace landing page

Hi Team, Below tags (red/yellow/Green ) in  HR workspace can be configured or its within UI builder?I need to add new tag as recently updated.  

preethigovi_0-1755757972165.png
preethigovi by Tera Contributor
  • 233 Views
  • 2 replies
  • 0 helpfuls

Round Robin auto-assignment of HR Cases

Hi All, I have a requirement to assign HR Cases to agents on round robin basis. I tried to implement AWA for same but it seems not feasible in this case as it requires agents to be marking themselves available through HR Agent workspace, then only ca...

How to find from where data is being populated in field in HR case

Hello Community "I have a doubt that if a hr lifecycle case is being created and it has field named "location" whose data is being populated from a custom table field. Whenever there is data being created in the custom table then it also creates a HR...

DivamS by Tera Contributor
  • 219 Views
  • 2 replies
  • 0 helpfuls

Average Time Taken to Assign HR Case - PA

Hi All, Did anyone configured / implemented dashboard or report in PA that show average time taken to assign an hr case to an agent? Since there is no direct way to identify time stamps for assigned is filled, I would like to know if somebody has don...

Obul by Giga Guru
  • 237 Views
  • 2 replies
  • 0 helpfuls

Setting the fields on HR case from Employee form HR task

I have an employee form that a manager fills out and I want the fields they complete on the form to be copied over to case record. I set up the Mappings but it is not updating the case. I set up the filter conditions on the case as HR service = Reque...

samadam by Kilo Sage
  • 265 Views
  • 2 replies
  • 0 helpfuls