Forum Posts
Workday HR Spoke - Custom Objects
We are in the process of implementing the Workday HR Spoke plugin and I came across the "Custom Objects" module within the application menu. It seems like we could use this to include additional fields under a parent object, though I'm not finding an...
HRSD ESC Pro homepage question
What is designed to display in My Tasks/HR Tasks and My Requests/HR Requests? When I click into them, they appear to display the same items, respectively. Is this also the case for non-HR users, or is the experience different? I’ve included a screens...
Bulk Upload deprecation in Employee Document Management
Hello there, in August we got a notification that this function is slated for end of support by Brazil, with no replacement for the functionality. I have been through deprecation of in-platform functionality but in my experience it was generally repl...
Conversion of duration field in metric table to hours(93 hours instead of3 Days 22 Hours 57 Minutes)
I am looking for a recommended solution for the below requirement.We have configured a metric definition on our extended table to capture task state change.The team requires that the resulting metric instance records be reported on a monthly basis.T...
Workday HR Spoke - to-do's
Workday HR Spoke allows the to-do's to be loaded into ServiceNow through the RAAS report. Is there a way without customization to identify which to-do's are for a manager's direct report?
Cancellation click states changes to cancelled
When a Cancellation button is created in Workspace for cases in the Ready, Work in Progress, or Closed Complete states, clicking the Cancellation button should display a popup asking the user to enter a cancellation reason.If the user clicks Cancel ...
Resolved! How to set a visa service with >200 fields to be filled in HRSD?
Hi Community,I have a requirement of a new HR service to set up. It is about the visa application. According to the process owner, there are more than 200 fields to be filled by the applicant.However, I am now sure if there is any OOTB function I can...
Workday Spoke
When trying to setup Workday spoke using Oauth, after doing the registry, there is a step for Get Oauth token.This opens up a workday UI screen instead of using the token to connect.My understanding is this username/pw screen should not pop up becaus...
Looking for new opportunities
Hi all, I am looking for new opportunities,can anyone let me know if there is any open positions
Variables not reflecting in HR Agent Workspace (Field Config + UI Builder)
I am currently working on updating variables in HR Agent Workspace and facing an issue where the changes are not getting reflected.I initially attempted to modify the variable using field-level configuration, but the updates are not visible in the wo...
Unable to Update Variable in HR Agent Workspace
I am currently working on updating a variable within the HR Agent Workspace, but I am facing some challenges.I initially attempted to modify the variable using field-level configuration. however, the changes were not reflected in the workspace. To tr...
HR Agent workspace doubt
We are working on the HR Agent Workspace Triage Dashboard.We created a custom UI Builder page and updated the Record List configuration to include additional/custom fields. However, the changes are not reflecting in the Triage Dashboard, specifically...
HR Case life cycle
Hi Team, Can you please help the ways to get the HR case life cycle which says how much time case spent in each state and what's the overall time taken to complete the case, I have used metric definition to get the time take in each state but it's no...
Glean Enterprise Search Integration with ServiceNow ECP
Has anyone successfully integrated the Glean Enterprise Search tool with ServiceNow ECP and set Glean as the default search experience instead of Now Assist? I'm interested in hearing about any lessons learned, along with the pros and cons of making ...