Hi All, I have a requirement to hide the contextual sidebar tabs from HR Agent Workspace which is (Response Template, Fulfillment Instruction, Checklist, Email Template) I tried all the steps to hide them but not sure why they are still visible on th...
Hi. I need to add a confirmation message on click of the submit button on a PDF document to-do task (which is configured through Widget). How can I achieve it using client scripts without touching the widget? Please advise. Thanks!
Hii need to trigger a notification through business rule when assignment group is one of US ER, US AR, US PR and once triggered when we changed assignment group between these three it should not trigger notificationand once changed from US Tier to ei...
Hi, When user are able to view the HR Service catalog in ESC portal & after submitting they are getting below error."Sorry, either the data doesn't exist or you don't have access".Post Submission of the HR Case No details are visible & from list view...
I have a requirement that employees should enter the training attended as an entry that gets approved by their line managers and then gets accumulated into table which can be used for reporting etc. How should I proceed with the RequestDo I have to c...
Has anyone found a solution for reporting on click rates specifically for links on the portal that go to external pages? This includes links within a knowledge article and links in different widgets across the portal. We have been told this is not pr...
Hi everyone, What is the fastest way to add a custom dashboard to a list of 50 users without impersonating each one of them and setting it manually? Thank you!
Hello Community,I am experiencing an issue where my users are unable to edit fields in the list view for several HR-related tables in ServiceNow, like sn_hr_core_case_operations, and sn_hr_le_case. They can edit these fields when the record is opened...
Hi community,When selecting a knowledge article within the Service Portal, two buttons appear: 'Subscribe' and 'Actions'. In my situation, the 'Actions' button shows two options: 'Flag Article' and 'Edit Article'. Ideally, I would like to remove the ...
Can anyone suggest some ideas on it..
Hi all ,I need to trigger a schedule job at 10 am IST , but I am not able to specify the Timezone in Timezone field .How can I make sure that the script triggers in IST ?Does specifying IST in Run as tz field helps ?Does Run as field plays any part ...
Hi, I would like to know where the input collected on employee form would be storedIs it stored in Question Answer table? Best Regards,Kohei
Hi all,There is a requirement in our project for "checklist on HR cases" to be visible based on country wise. We want to make these checklists to be visible for only 1 country and not others. All the countries are using the same HR service. Can someo...
Hello, I am Creating ATF for HR Record Producer, where in i have drop downs to check, based on that other variables should populate. But system is throwing an error "Successfully set field 'Is this query about you or someone else?' to value 'Me'FAIL...
Hi All,I have a catalog item on the portal . There is a reference variable and based on the reference variable the attachment should be mandatory. I am making the attachment mandatory as by using the portal setting . Please help me on this. Thanks in...
