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What is ref_ac_columns and how to use it?

I have these requested for and Associate ID fields referring to the sys_user table in the catalog item form.I want these fields to be filled automatically bases on the logged in user using ref_ac_columns.Can someone tell me how to achieve it?

Madhan007 by Tera Contributor
  • 9825 Views
  • 2 replies
  • 8 helpfuls

Reporting

I am trying to fetch report from ER Case table, where the requirement is that if in the table any record(for example subject person/opened for/short description) is blank in the excel it should be mentioned as no and if data is present then in the ex...

User unable to see Topic in HR core

Hello,A certain user is unable to see a topic created in HR core. We have a situation where two parent topics are created in 2 different scopes 1 is custom and 1 is Human Resource : coreHe is able to see everything in Custom scope, however is unable ...

Singh3 by Tera Contributor
  • 470 Views
  • 4 replies
  • 0 helpfuls

HR Configurable agent workspace

Hi All,I am configuring  HR Configurable agent workspace i need to know where in the ui builder should i make the changes to not display the interaction record list and disable it in the record menu too. I am migrating the workspace from classic work...

kali by Tera Contributor
  • 412 Views
  • 8 replies
  • 0 helpfuls

How to convert the time into minutes

Hi Team, Can someone please help me on the script.Requirement: I have created one record producer. I have used multi row variable set with the variables as start time, end time and meal break time with the type date/time variable. now i need a total ...

nikhitha24 by Tera Guru
  • 458 Views
  • 2 replies
  • 0 helpfuls

Content Item URL with hyperlink

I am creating Content items with URL and want to see if there is way to hyperlink the URL so it just displays the Content item name instead of the whole URL?

samadam by Kilo Sage
  • 246 Views
  • 1 replies
  • 0 helpfuls

notification

How can we change the font style or size of subject line of the notification in service now? 

Apoorva A H by Tera Contributor
  • 340 Views
  • 5 replies
  • 2 helpfuls

Knowledge base

Hi All,We have knowledge articles restricted based on country where they are from(put hr criteria on can read) , few user wanted to have access to all articles so i created a user criteria on put in can read but it did not work , if i put the user cr...

Enable NEXT EXPERIENCE in Vancouver release

We have an issue while enabling Next Experience in the instance globally. We already enabled "glide.ui.polaris.experience" Property but not able to turn on the now experience.

Community Alums by Community Alums  
  • 393 Views
  • 8 replies
  • 0 helpfuls