I have these requested for and Associate ID fields referring to the sys_user table in the catalog item form.I want these fields to be filled automatically bases on the logged in user using ref_ac_columns.Can someone tell me how to achieve it?
I am trying to fetch report from ER Case table, where the requirement is that if in the table any record(for example subject person/opened for/short description) is blank in the excel it should be mentioned as no and if data is present then in the ex...
Hello,A certain user is unable to see a topic created in HR core. We have a situation where two parent topics are created in 2 different scopes 1 is custom and 1 is Human Resource : coreHe is able to see everything in Custom scope, however is unable ...
is this possible? Is it possible that when them employee clicks on the servicenow link, it creates a HR Case with prepopulated information?
Hi All,I am configuring HR Configurable agent workspace i need to know where in the ui builder should i make the changes to not display the interaction record list and disable it in the record menu too. I am migrating the workspace from classic work...
Hi Team, I have three activity sets defined for a HR Case where when the case is created via postman the cases are getting cancelled and activity sets also gets cancelled .It displays the following error in the case forms "XYZ" activity set state ch...
if you have same choice list for 2-3 variables, how can we achieve that by creating one rather than separately creating for all the 3 variables.
Currently, we are looking for functionality where an prompt should be open whenever assigned to clicked on "Close Complete" button (UI Action) to take confirmation for HR cases. Regards,Prasanna
Hi Team, Can someone please help me on the script.Requirement: I have created one record producer. I have used multi row variable set with the variables as start time, end time and meal break time with the type date/time variable. now i need a total ...
I am creating Content items with URL and want to see if there is way to hyperlink the URL so it just displays the Content item name instead of the whole URL?
How can we change the font style or size of subject line of the notification in service now?
Hi All,We have knowledge articles restricted based on country where they are from(put hr criteria on can read) , few user wanted to have access to all articles so i created a user criteria on put in can read but it did not work , if i put the user cr...
We have an issue while enabling Next Experience in the instance globally. We already enabled "glide.ui.polaris.experience" Property but not able to turn on the now experience.
Hello,We have install below plugins for KB article rating and KB feedback task:1) com.snc.knowledge_advanced2) com.snc.knowledge_serviceportalUsing above plugin we made some cutomization that when user set the rating below 2/3 then automatically a 'k...
Hi all , Group manager is not able to add /remove group members in the group and also he is able to see edit button. while clicking the edit button able to see slash bucket but after save user are not removing or adding the group.Can anyone help me i...
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