Agent workspace for HR case management
Hi Experts,Please provide some guidelines on below points.1. How can we change the brandings(Logo,banner color) ? 2. We need to show all the list to agents , now it is showing only to admins. TIA.
Forum Posts
Approval send to selected user in catlog Item
Hi all,I need to sent approval for selected user in CatLog item.Example: 1)we have a field called " who will approve" drop down reference field.2)If any requested user select random user from above choice field and submit the form.3)An approval sh...
Enforce unique user (on Insert) business rule getting triggered when HR profile is updating
Enforce unique user (on Insert) business rule getting triggered when HR profile is updating from the Transform map, It is showing "Operation against file 'sn_hr_core_profile' was aborted by Business Rule 'Enforce unique user (on Insert)^f783a8ecdbf8b...
both HR and IT
This has allowed them to assign tasks to both the Workplace Experience team and the IT team. This ask is that we create a form that allows for the right SNow tickets to be created based on the selections made on the form. We will need to be creati...
Attachment preview in CWS is not opening in a different tab
I have to show the attachment preview in a sub tab because earlier it came like that only in Agent Workspace but after migrating into configurable workspace whenever we will click on Attachment it is just popping out but not opening in a different su...
Change request states
How to change states in REQ automatically to Approved once request is placed. Approval and request state should be approval automatically.
How can I change the lable of the Table based on HR Services
Hi @everyone,Can you help me to change the table label based on the HR Service.For example, if a case associated with Leave of Absence HR service in sn_hr_core_case_talent_rewards COE, then table name should be shown as Leave of Absence Case and if H...
Resolved! COE SECURITY POLICY
What is COE Security policy in hrsd
Resolved! HRSD INTERVIEW QUESTIONS
How can you open a new HR case?What are the different activities involved in an HR Case while investigating the Case?How can you escalate an HR Case?How can ServiceNow HRSD contribute to fostering a positive workplace culture?How does ServiceNow HRSD...
Out of bow workflows for Onboarding
There is an OOB flow which creates an onboarding case based on HR profile "employment start date"Now, once the case is created, what happens when the date changes? and how do we account for those date changes? https://docs.servicenow.com/bundle/washi...
I need to run campaign when User onboard to company.
Hi, I need to run campaign when User onboard to company. When User onboard to company I need to show greeting message to user on portal. To achieve this I have created Campaign, Campaign Bundle, Portal Content and Campaign Content and it is running ...
how to post announcement in SR workflow?
how to post announcement in SR workflow and publish announcement automatically through SR to employee center
HRSD
Hi,change hr service option disappeared from snow.
How to create a table by using record producer
Hi Team, Can someone please help me on the below requirement. Requirement:Below image is the requirement how can we create tables by using a record producer. As we tried with Multi row variable set, Rich label text and single row variable sets but it...
Resolved! Map OLD user account details with new user account which has same email ID
The old & new user account will have same Email ID & user name , different GUID. Is it possible to map these user accounts so that user can still be able to see the old data ( requests raised ) using the new GUID when logged in using SSO. Can someone...
