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Attachment preview in CWS is not opening in a different tab

I have to show the attachment preview in a sub tab because earlier it came like that only in Agent Workspace but after migrating into configurable workspace whenever we will click on Attachment it is just popping out but not opening in a different su...

Resolved! HRSD INTERVIEW QUESTIONS

How can you open a new HR case?What are the different activities involved in an HR Case while investigating the Case?How can you escalate an HR Case?How can ServiceNow HRSD contribute to fostering a positive workplace culture?How does ServiceNow HRSD...

Out of bow workflows for Onboarding

There is an OOB flow which creates an onboarding case based on HR profile "employment start date"Now, once the case is created, what happens when the date changes? and how do we account for those date changes? https://docs.servicenow.com/bundle/washi...

HRSD

Hi,change hr service option disappeared from snow. 

How to create a table by using record producer

Hi Team, Can someone please help me on the below requirement. Requirement:Below image is the requirement how can we create tables by using a record producer. As we tried with Multi row variable set, Rich label text and single row variable sets but it...

nikhitha24_0-1712304477399.png
nikhitha24 by Tera Guru
  • 437 Views
  • 2 replies
  • 0 helpfuls

HR

Hi All,Please let me know if where should i make the changes for the below cards to create new ones and update the existing ones (HR agent workspace)Thanks in advance. 

kali_1-1712304355750.png
kali by Tera Contributor
  • 194 Views
  • 1 replies
  • 0 helpfuls

user criteria is not working on portal.

Hi ,i have applied user criteria on quick links but its not working on portal.for e.g - on quick links i have applied user criteria in "available for" field. but on portal  all the  links are visible for the impersonated person. which should not be t...

puja kumari by Tera Contributor
  • 358 Views
  • 3 replies
  • 0 helpfuls

How to automatically order my display list

Hi everyone! I was wondering if and how is it possible to automatically order a display list for every user?(Image is attached)As you can see, it is ordered but it was manual, sometimes when the case is created this is not by order. How can I automat...

rafas_2703 by Tera Guru
  • 310 Views
  • 1 replies
  • 0 helpfuls