Hi - I want to create the task under specific lifecycle activity set if the subject person is Manager for any user. How do I create this using flow designer.
Hi ,In catalog form, we are unable to add multiple attachments due to one catalog client script, if we are adding more than one attachment it is giving us the error as "Please attach the necessary attachment" as we have configured in catalog client s...
Hi All, We have a requirement to integrate Sailpoint and ServiceNow form easiness of on boarding process.So, Sailpoint team suggested the option as When the user on boarding order guide submittes in Servicenow, the new user record needs to be created...
To my understanding, there is a complex set of business rules, script includes and ACLs managing access within HRSD. I've taken a couple dives but been unable to decipher thus far. Therefore I am seeking advice on how to achieve the following require...
Hi All,I am trying to create a task in hr case when hr case is closed complete . Is it possible to create a hr task automatically to the hr case after the hr case is inactive and it is possible to create a hr task automatically when particular hr ser...
Hi All, How hide cancel request option in esc and hr case form view for HR cases
Hello all , I am looking for some help on setting the field worknote to mandatory in the HR suspend dialog box . This should happen if subject person's country is Netherlands / Belgium & the reason is other than user . Is this possible in the UI pa...
For Some hr cases active is false when state is awaiting acceptance. For some hr case active true for state is awaiting acceptance. Any reason for this. When I check hr cases active false for state awaiting acceptance for those cases closed date is ...
Hi folks, I would like to understand the difference (if any) between the "Skip auto-assign" Case Option that can be set on HR Service and the "Skip auto assign" field on HR Case (by default, this is not visible on the form).If we want to avoid auto-...
Hi, We have a table called sn_hr_core_case as the base table. Under this main table we have different COEs (which are like same tables but different classes sys_class_name).And we have a custom flow on the sn_hr_core_case to set some fields according...
Hi, I have implementing some lifecycle events and found a suspicious things about ACL.It is that employee cannot post comments in the activity for the assigned task.I have checked the ACLs and found that there is a ACL which allows alumni user to rea...
Dears, I am looking for any documentation or details that allowing integration between HRSD and ITSM modules.Thank you.Kind regards, Abdel
Hi Team, Please help on the below query,I created one notification and i am trying to test email digest notification.I have checked the allow digest check box, in the notification preferences i have added email digest interval as one hourBut i didn't...
Hii am trying to highlight(any color) the one field in the list view in Hr agent workspace, so i followed this link below for the processHighlight list fields (servicenow.com)But i am not able to achieve this requirement as my field is not reference ...
Hi All, I have a requirement of creating a HR case in which the after selecting subject person it should show whether use having HR profile or not. Can anyone help me with the script.
