Hello,In the service now documentation, it mentions that if there is no condition set to a workflow, it will be triggered upon create of a record on that table.In our upgraded client instance, the workflow works just fine.In my Yokohama PDI, the work...
Hello team, I have selected document template and after preview i am getting below error and logs. Can someone please help with this. Its for ootb document template and as well as custom document template.Error: Logs:Request : <sysid> failed with ' C...
Hello experts,We are having an issue with "HR service activities" workflow. Even though our hr service is already configured to use flow in its fulfillment type, the workflow still runs. Unfortunately we are not the one that started the development s...
Hello everyone, how are you? I would like to change what is displayed while the Virtual Agent is "typing" a message, those three animated dots. Could someone please help me by telling me how to do this, or if it’s not possible, let me know that it ca...
I want to stop submitting HR task if there is no attachment. It is not working on HR Agent WorkSpace.I have written Before Business Rule to check in the PDI, it is working. In my dev instance it is not working.Note: All HR Task are getting trigger by...
I’m facing an issue on a Zurich family instance with Document Templates and PDF Generation Utilities. Here’s the scenario:In my Yokohama PDI, clicking Preview on an HTML Document Template works fine and generates a PDF.On the client Zurich instance e...
How to hide visibility of one particular Email Client Template in HR Agent Workspace according to record.1.I have created one Email Client Template -Testing Template and added it to 'sn_hr_core_case_workforce_admin' table and also applied condition t...
Hello Everyone,Help me with this!Scenario: Employees of a particular country have access to a record producer, but there are employees whose managers are not from that country but they need access to this country. I can give access via static conditi...
As an analyst, there is an edit button on the checklist when viewing. Can this be disabled so analysts cannot edit the checklist?we need to disable this edit option in checklist list Regards,Siva Mani.
hello All, I am doing workday Integration and pulling the data into HR profile staging table and it is coming correctly,then I have an OOTB transfrom map from HR profile staging to HR profile table.But when the data loads in the staging table , it do...
Hello, if the end-user click on the content item with an external link most of the time the user will be redirected to the external link.However, sometimes the user will see this view (see screenshot) still in ServiceNow and then have to click on the...
Hi,I want to display an error message immediately when a user attempts to transfer a case to an invalid HR Service. I tried using a Before Insert Business Rule, but the error only appears after a manual page reload. In the HR Agent Workspace, the tra...
Whether you manage talent insights, navigate HR case management, support employee programs, or use ServiceNow HR products to get things done — your experience is invaluable. The ServiceNow Employee Experience Research Team is running a short scree...
Hello Guys, I have a question regarding creation of case form HR Agent workspace.I could see that when we create the case from workspace it throws an error.This happens to admin account too.
In Lifecycle event, we have field "In the employee view, sort activities by" which takes Due date or Display order of Activity Sets. Does this work for My tickets on employee portal and not on My actions? I want my Open HR tasks to be displayed acco...
