Hello All, We are unable to add widgets to the dashboard created in the Human Resources Core scope.We observed that once the sn_hr_core.admin role is assigned, the user is able to add widgets.However, this should not be required, as the user already...
Hello I have noticed that for the HRSD Case Creation configuration, there are three places where I can add fields to show in case creation:1) Case Creation Configuration base record2) Case Creation Service Configuration record3) HR Service Name Recor...
We are trying to use the HR Agent Workspace to allow our HR team to create HR cases. We have noted that for the HR Agent Workspace to properly render the COE, the fields we want to show on the COE need to be visible on the workspace_uib view. For t...
Getting used to the HRSD Agent Workspace functionality but one thing I want to know: how to block off certain fields so that they are not edited? We have been able to set up certain fields to autopopulate as they are dotwalked from a parent reference...
argh, I cannot validate this step and I do not get why - and the message is not great!I have checked for prefixing or suffixing spaces - noneI have copied / pasted all names and ensured that all full stops are where they should beYes, I have been cau...
As an admin i should see the Record History but am unable to see the HR Case Record History in agent workspace for hr case managementPlease help on this.
Hello If you have recently written the CIS-HR exam please share some exam tips with me and important concepts that will be covered in the exam.
Hello All, Can someone brief me on CIS-HR exam and preparation. Thank you in advance. Gaurav Rotke
Anyone who has taken and cleared the CIS HR exam please let me know what questions you recall that were on the exam so that way I can better prepare myself a study guide to study from. You can attach the questions recalled onto a word document and se...
In Lifecycle event, Im trying to open a HR task template and it always opens blank page.I open the Lifecycle event Open an activity and open the associated HR task template and its always blank. But I just configured the template. I tried to delete t...
Hi All, I have 2 instace where UI action "New" is visible and present on the attachment related list.In the normal UI it is present but in the workspace it is not visible.Checked the both instaces we have unchecked the workspace form button is unchec...
For instance when I go to CSM/FSM workspace each time I have to select the 3 dots to change the filter operator. We have a ask that operator should be set to 'contains' as default
Hi, We have a requirement to generate documents from HR Document templates and attach it to the HR Case. Can someone please guide us on achieving this. Thank you in advance! Regards,Sree Keerthi Kasula
Followed all the steps provided but its still showing as failed. Giving error as Did you create the SNPI Stories Backlog? MID SERVER RDP URLnowlearning-nlinst03583009-2tqxw-mid-0001.lab.service-now.com/
We have added Carla Humble(user) as manager of Benchmark Scheduler(user) and Benchmark scheduler as manager of abraham.lincoln(user). But stil the indirect team is not visible for any user e.g Carla HumblePlease watch below image for reference. Plea...
