Existing COE
In hrsd For existing COEs, is there any flow designer or business rule for approvals triggering on service activities?
Forum Posts
CIS HR exam questions
Anyone who has recently taken and cleared the CIS HR exam please provide me dumps like what are all the questions you can recall or remember that were on the test so that way I can prepare my study guide and know what to focus on based on the questio...
Resolved! Catalog Item not showing correctly on ESC portal
Hello all, I'm experiencing an issue with a Catalog Item on the portal. When I try to open it from the taxonomy topic in ESC, it doesn't display and looks like the screenshot provided. Can someone please help on this as this is priority for us ? Tha...
Getting an error as "Requested Recourse Could Not found" while sending a Get request to Workday
I am getting an error as "The Request Resource Could Not Found" /404 while sending a GET request to Workday. I am using Oath 2.0 as authentication where I have generated a token and selected Request Headers. However while using the data stream I am g...
How to disable/remove emoji in virtual agent
Hi Team, I got an requirement to disable the emoji which is coming in the virtual agent chatbot. I have disabled by going conversational interface --> agent chat --> agent chat features --> emoji is disabled. But still the emoji are coming and i am...
Translate Workspace fields - Response templates
Hi all,I'm having a problem. I can't find where to translate the Response templates field like below:How do I translate this? RegardsSérgio
HR Agent Workspace Close Complete UI Action
Is anyone experiencing issues with the Close Complete UI Action in HR Workspace? Our users have to click it twice for it to save.We are using the same UI Action from Human Resources: Core application and have just completed the Workspace section. May...
Icon/Picture in Record producer - facing issue for updating all record producers at a time
Hiwe have 100+ record producers , so for icon/picture in record producer we want to update all of them at onceso created business rule and fix script and followed this processAttaching the image in any one record producerNow going to sys_attachment t...
Employee Relations: Configuring assignment rules when multiple subjects of allegations
Hi,We are looking to implement Employee Relations for HRSD. We would like to create assignment rules where cases are assigned to an assignment group based on where the subject of the allegation is from. However, we will have cases where there are mul...
Resolved! How to run a Report of List View of HR Cases including the previous Assignment Group
What's the best way to run a report or list view of HR Cases that includes both the current Assignment Group as well as the previous Assignment Group? I'm not seeing a specific field in our instance. Any and all feedback is welcomed!
How to modify fields on user record on syspopup on requested for field in hr configurable workspace
How to add/remove fields on syspopup on user table record on requested for field in hr configurable workspace for ER cases For more details please refer screenshot.
Attached document into an e-mail in SNow ticket, it is not opening because size is of 0 MB
Attachments are not opening in the activity tab of hr agent workspace which comes with the email its shows 0mb while the email that is received to user is opening correctly.But when i try to open the same email from the activity tab in the hr agent w...
Flow designer which uses document templates to generate pdf and attached to RITM
I have created document template for RITM table now using flow desinger once manager approval is approved,I need to genereate those document templates as pdf and sent notification with pdf.Can you someone help with scripts how acheive this functional...
Resolved! My articles don't appear on contextual search
Hi guys, I created a knowledge base called for example KBA I created some articles to test on KBA knowledge base to test contextual search but when I search for the keywords, it doesn't show any articles but I can see that contextual search is workin...
Resolved! User is unable to see the HR cases though user is part of group and having required roles
User is unable to see the HR cases though user is part of group and having required roles.Have compared with access analyzer with other group having same roles, which results in same access shared with., where other group users are able to see the as...
