I am working on a Record Producer in the Human Resources: Core scope. The flow that I am creating creates a parent HR Case. After approvals, the HR Case creates a HR Task that NEEDS to be a RITM/SCTASK in the global scope for a particular assignment ...
Hello team,We have encountered an issue where we have a report which is having a database view table where users are unable to see report columns such as "Actual Value," "Country," etc.However, they can view those values in normal tables but not in t...
Hello All, I want to trigger the current activity set based on audience criteria if the previous activity set was not triggered due to its task conditions.I have set the trigger type to ‘Advanced’ with conditions based on the previous activity set an...
I have created a HR Task Template of type "Collect Employee Input"And I have selected the employee formI have created a simple Employee form, with just one question and also no mappings However when the HR Task is triggered with this template, the us...
Hello everyone, how are you? I would like to change what is displayed while the Virtual Agent is "typing" a message, those three animated dots. Could someone please help me by telling me how to do this, or if it’s not possible, let me know that it ca...
Hi ServiceNow Community, I have encountered some sort of dead end with a requirement I am facing at the moment. Some context first: There is an Onboarding Service (Lifecycle Event) that the HR Team is using. During the whole process the manager of th...
I have one requirement in that when assigned to person open that particular task from portal from he will select one dropdown option out of 3 and submit that task after that the selected value should be map in that particular HR task table.For that I...
While creating survey , we have the related link "show results and task information" .It is created to see the responses of survey questions . Here i wanted to put a filter to only see the information of my survey definition . I am attaching screensh...
Hi all,Can you please help on how to remove this 'New' button from the 'Approvers' related list.
I have created granular delegation table for: sysapprover_approver then i have created delegation rule and assigned approver name in the condition after that i have created a new delegate and added in the delegation rule .I checked in the employee c...
When using Agent workspace for Case Management, how can the maximum default size of 30MB for an Employee Document be changed?A Using the ¬le upload size system propertyB Using the maximum ¬le upload size in megabytes ¬eld in the Employee Document Pr...
Hi all,I’m working on a data import in ServiceNow and I’m having issues updating a Date/Time field (u_due_date) using a field script in a Transform Map. My goal is to convert a date string from the import set to a valid Date/Time value in the target ...
SuccessFactors Spoke We are using HRSD Integration with SuccessFactors for integration with SuccessFactors to populate HR Profiles in ServiceNow. This updates the users correctly but any users that is a rehired in Successfactors doesn't have a field ...
Hello, I have been asked to send managers an email with a pdf attachment to recognize an employee's one year anniversary. We would like the employee's name merged into the pdf document so that the manager can just print it out without filling anythin...
I am studying for CIS - HR exam. Can you please answer the below question: A user with only the HR Admin [sn_hr_core.admin] role can save and modify which copies of existing reports? A. AllB. GlobalC. GroupD. Personal
