I have an HR Service (Scope - Human Resources: Core) in the ESC Portal. I have created a custom table "Routing ID" in Global scope which extends CMDB CI Table. I have a variable in the HR Service which is referenced to the custom table. I have recor...
Hi Community, we encounter a problem when it comes to attachments from Inbound Actions.The goal is of course, to get attachments displayed in the created HR Cases, which unfortunately does not work by itself - at least not everytime. When checking th...
How to hide HR services to certain groups but some members can have multiple groups which should also see all HR services. 15 groups = only 4 hr services should be visiblesome members of these 15 groups are also members of another group let's say 'Le...
Hi Community, I'd like to implement a Service Portal widget into a native UI form (HR Case, for example). I'm stuck because even though I created the formatted and added it to the form, I have no idea how the UI Macro should look like. This is how it...
Hi All,I have a issue with the load data, we are picking the csv file from a shared location. As per the raw file we are almost getting 16000 records. but when we check the import sets we can only see around 3000 records are picked and placed in the ...
Hi All, We have a requirement where in a flexible date range filter should be configured at dashboard level which should filter both the PA reports as well as Normal reports based on the selection of the date range on the dashboard filter.Can anyone ...
Hello Team , How we can remove "Analytics Center" from HR Agent Workspace.Thank you !
Hi all, I was hoping you all could help me with a requirement I've been given by the business. We creating an Exit Interview process and in this process there is a field that sits on the sn_hr_le_case table called u_employees_last_working_day. Curren...
I want to hide ( disable ) chat option in the header menu. But conversation should be needed at the bottom of the page in employee service centre.
The dynamic translation button does not appear in Agent Workspace. The translation buttons appear on native view like this: But I cannot view the same buttons on the Agent workspace? I don't see anything in servicenow's docs. Can someone help?
Hi, I have a list of HR profile but i want to find these profiles in my sys_user table with a script. Can you explain how to do? Thanks
I have created a checklist on the HR service and moved the update set to TEST. But it is not coming in TEST Instance. How to capture the checklists? Solution please. Thanks
Hi All, We have to fetch the list of records from the question_choice table whose length exceeded 80. Please help with the fix script
I have a requirement to restrict around 15 groups from accessing several other HR services but 4. They have the case writer role. What's the best way to do this. I don't see effectiveness on COE security policy as I have to identify all groups to att...
Hi All We are getting onboarded as a SNOW Partner and we are exploring HR SD for a prospectAny idea, How to enable HR Service Delivery , Journey or Lifecycle events in PDI in Tokyo build I tried role and plugin, couldn't find anything thanksvj
