Is the Delegate functionality in HR Profile, carry across modules?
In the HR Profile an employee can identify a delegate. Does this functionality cross platforms, i.e. to ITSM where the delegate would also be applied?
Forum Posts
If the Workflow editor is not utilized for a Lifecycle Event, how does the system know when a task or approval should be triggered?
If the Workflow editor is not utilized for a Lifecycle Event, how does the system know when a task or approval should be triggered?
Need help on removing serach bar
Hello All, I want to remove search bar from header of Employee service portal and want to put it below welcoming page.I have attached the image as well for better understanding where I want to have my search bar.
Difference between HR Enterprise Lifecycle events and "Normal" lifecycle events Plugin
Hi Folks, I have read that the Lifecycle event in the basic subscription model cannot create tasks for other departments but HR. But it seems that it is possible to create a task for IT from the Lifecycle event. Did I get it right that I can crea...
Proper way to end a stalled Workday HR Integration/job tracker
About once or twice each month, we have a Workday data import hang (due to Workday maintenance). When this happens, the job tracker that shows the status of the running Workday import continues to stay active and appears to continue running. There ar...
Resolved! Can we deactivate an HR profile without deactivating the user?
Greetings! We are implementing the HRSD and wanted to know if there was a way that we might be able to deactivate an HR profile on the sn_hr_core_profile table for a user without deactivating the user on the sys_user table as well? We occasionally ha...
Resolved! How to translate an HR Task Template?
Hello, every new task will be created like the example in the picture. How can I translate the 'Short description' in the template, so that in the portal I can see the task with an english short description and a german short description. Thanks!
Duplicate an exixting case record
Hello, Is there a way to create copy of an existing record? I have a scenario for this request One of the team complete task to a case and wants to create another case with same basic information so, they can assign it to another group. That way both...
How do I change the default font for emails composed from an HR Case?
I've had request to change the default font type and font size for emails when we use Compose Email from within an HR Case. The current setting is an 8pt size. We can change this per email, but we would like to change the default so we aren't havin...
HR Offboarding
Hi All, I would like to know if there is OOTB HR offboarding form and functionality in Orlando release. If not, how can I acheive it , How do I need to start the process of Offboarding ?
Integration SN SuccessFactors Pull To-Do's
Hi Colleagues, here again a question regarding the integration between SN and SuccessFactors. Prelude: I was now able to establish a connection between my SN instancen and the corresponding SuccessFactors instance. It works that far, that the emp...
Resolved! HR Case auto assignment
Hello , Sorry for my question - I am newbie here....Trying to understand Auto assignment of HR Case in my PDI. Enable Skills based assignment on "General Benefits Inquiry" HR service, added skills = HR Benefit 3 agents from HR Tier 1 group has "HR ...
Quick links widget
I have a HR service portal. I have a widget with "quick links" , a list of shortcuts stored by the user. These links come from a sharepoint and the contents are stored into "u_quicklinks" table . The table has two fields, 1)date created 2) URL. I n...
Resolved! Assigning a task to a group of people instead of a single person
Hello, Does anyone know if it is possible to assign a task, from within an HRSD case, to a group of people to review and answer, instead of just a single person? We have several use cases where it would make more sense to assign a task to a group, li...
HR TASK Template , Task Type "Upload document"
Is there a way to make this particular HR Task type "required"? "Upload documents", it appears the task can be "closed complete" without the documents being uploaded.