When we add content from a KB category to a topic in employee center, and then later add a new article or catalog item, they do not appear until i rerun the button to add that category. How can we make this auto import??
Hi all, as "admin" I cannot see in "HR Document Templates" table records created by another users. What could be the reason? I have also HR Admin role and roles from Employee Document management. I checked ACLs, display BRs on the "HR Document Templ...
HRSD License usage is based on the count of active users in the HR profile table. so the OOTB functionality that HR Profiles getting created when user visits HR Portal for the first time be part of this license usage?
Hi, Anyone can reply my Question. Thanks & Regards, Sai.
Hi All, There is OOB UI Action called Close Complete on sn_hr_core_case table: https://demoinstance.service-now.com/sys_ui_action.do?sys_id=ba5370019f22120047a2d126c42e701d&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null I have made b...
I want provide HR To-do Page with particular record selected with link .eg if i provide sys_id of task then that particular item should be selected .Currently first item is selected .
Whenever a user selects Category as ServiceNow and subcategory as Fundamentals, the Assignment group should be automatically set to custom group created in Assignment 1 and assigned to should be Group Manager else another other selection should clear...
Hi All, I want to make "g:dialog_buttons_ok_cancel> to be clicked only once by the user as I want the script run only once per session. Below is my code for reference. HTML CODE: <g:dialog_buttons_ok_cancel ok_text="${gs.getMessage('Submit')}" ok_tit...
hi everyone, I'm trying to figure out how we can set the color code of a field like when the priority is changed to high. Is there a possible way to show the field in different color. My requirement is to set a color code for priority field to orang...
Hi All, I'm configuring the esc pro portal page, In the bottom i added a Link button widget. I wanted to open this link in a new tab but after clicking on that old portal view buttonn it is opening in the same tab. Is there a way how to open this li...
We are implementing Universal request in our instance which requires a child task ,which is a "request" to be opened automatically from the parent HR Case for the IT people to work on and include multiple stakeholders in the process
Can we determine how many people use employee service center on daily basis for a month? can we generate the data?
Hi Community, Currently we can assign e-signature HR task to the user with one document to sign and can have multiple signature in one document . But can we assign multiple[le E-signature tasks with different documents with same parent cases?. Reas...
Hi everyone I created a section( Payroll forms) in the default view and workspace view. Is it possibile to make this section only visible for a particular service either by using Client script or any other way to achieve this. I wanted to show thi...
hi, Is there any way to attach password protected excel file to HR case apart from changing setting of "glide.security.file.mime_type.validation" to false. thanks, Sujit
