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Resolved! LifeCycle Event activity question

Hello,     I am creating a new life cycle event for onboarding users and wanted to know if there is a way to make an activity wait for another to be completed before it triggers. I know this can be done in the activity set but it is not clear to me h...

rai5 by Mega Guru
  • 1302 Views
  • 2 replies
  • 4 helpfuls

OnBoarding process creation through HR module

Hello All / @Ankur Bawiskar / @Hitoshi Ozawa , Try to create onBoarding process in HR module.  1. what's inputs are require apart from this ?(Emp name, joining date, experience, skill etc) 2.Need to install plugin lifecycle event management  or any o...

Gilde Dialogue window - ok button not working

Hi Team, Need help in one of the issue. when we cancel a case and click on "ok" after entering reason for cancellation - pop up window is not vanishing. We need to click elsewhere in order for it to vanish - state is  getting updated though . Here i...

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KARAN24 by Tera Contributor
  • 846 Views
  • 5 replies
  • 0 helpfuls

Bulk case creation issue HR module

Hello All, In our instance ,i have tried for bulk case creations. i am not able to find out records as per request and state shows Ready. After creations record are shows in user table or Hr profile table ??    

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Resolved! Parameters in script include initialize function

Hello,   Can someone explain what the lines of code bellow mean in the script include sn_hr_core.hr_Profile? Why is this even needed, what is the purpose of this?     hr_Profile.prototype = { initialize: function(_gr, _gs) { this._gr = _gr; ...

rai5 by Mega Guru
  • 2783 Views
  • 3 replies
  • 3 helpfuls

Suggestions to help duplicate emails?

We have been having issues with duplicate emails sending to recipients. I found the "Ignore Duplicates" business rule and increased our email weights to be greater than 0. This has helped significantly, but some are still occurring. I believe this is...

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All HR modules

Do any one Know how many modules, Functions  features are there in complete Human resources would like to make complete list of features and functionalities of all modules and spokes in ServiceNow.

Kachu by Kilo Sage
  • 1489 Views
  • 2 replies
  • 1 helpfuls

Resolved! Configure Employee Document Management

Hello, I'm currently working on the HR simulator and I'm having an issue with this task. I've been tasked with creating a new document type and adding a new retention policy on to that. I feel ive done that but yet every time I go to validate the tas...

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CIS HR question

Hi all, I'm preparing for my CIS-HR .I came across these 2 questions. But the answer was different in each link. Could you help me with correct answer. Q#1.The Knowledge bases searched for the Knowledge results section on an HR Case are determined by...

Populate Employee details based on Employee id

Hi All, I have a custom table. In which I have created a field called Employee name which is referring to sys_user table and from user table I have called other fields using dot walk as Employee Number, Country, LOcation which is auto populating from...

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Should the Dashboard always be created in Global scope?

The Dashboards I created in the Scoped app cannot be viewed by the end-user due to the error shown in the screenshot below         If I create the Dashboard in Global scope the end-user can view it.   Wanted to know if is it mandatory to have all da...

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Sunit Amin by Tera Contributor
  • 1108 Views
  • 5 replies
  • 0 helpfuls