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Manager Hub Configuration Questions

I have two questions in regard to Manager Hub configurationMy first question is about the Overview page, in the Manager Hub Team Brief's Widget Instance Options, there is a place for "Task ID" and "Approval ID". What configuration settings are these ...

hfran7 by Tera Contributor
  • 877 Views
  • 2 replies
  • 1 helpfuls

Leave of Absence Journey creation in HRSD

Hi All, I am new to Journey Designer in ServiceNow HRSD and need help in creating one for Leaves of Absence. We have a catalog form from where depending on whether the leave type selected is parental or Military, it will trigger a journey specific to...

Resolved! HRSD - HR group creation

Hi,I was trying to create a new HR group and getting error as" Invalid Insert".Can anyone help on this? Thank you.

VimalaS by Tera Contributor
  • 952 Views
  • 4 replies
  • 3 helpfuls

Translation for Yes/No Choice Field Not Working

Hi Team, I am trying to translate Yes/No values to Spanish for a choice field in ServiceNow. Field details: * Table: question* Element: type* Field Type: String I created translation records in sys_translated/sys_choice, but the translated values are...

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vivek11 by Tera Contributor
  • 1305 Views
  • 9 replies
  • 1 helpfuls

How to display only published articles in ecportal servicenow

HiRight now, in our portal all the Knowledge articles are displaying , but we need to restrict that to only published articles should be displayed and retired/oudated articles should not displayedwhat is the configuration we need to do for this? Plea...

sri vijaya by Tera Expert
  • 409 Views
  • 2 replies
  • 0 helpfuls

Automate HR group member maintenance

 Hi Community, I'm automating HR group membership:User requests group access via catalog item.Group manager approves (configured with Service Activity and working fine).Flow adds user to group (not working).The flow fails when creating a record in sy...

Resolved! How to hide entire section in workspace

"Questionnaire Information" and "Service Provider Information" are two sections. I want to hide them if there are no visible fields under them. Is it possible to hide them dynamically? 

Jessica1307 by Tera Expert
  • 1430 Views
  • 13 replies
  • 1 helpfuls

Alumni Center HR Profile Clash with HRSD Logic

Hi community,I'm implementing the Alumni Service Center (sn_asc) on Zurich and have hit a product-level conflict I can't find a documented solution for. Hoping someone with alumni portal implementation experience can share how they solved this. THE I...

shelbyadams by Tera Contributor
  • 1137 Views
  • 2 replies
  • 2 helpfuls