Need to display users in assigned to field based on assignment group ?
Hi All, Need to display users in assigned to field based on assignment group ? ThanksDeepika
Hi All, Need to display users in assigned to field based on assignment group ? ThanksDeepika
Hi,I have have a requirement to create a new description field on incident table as HTML type. I have created the field, however when I create incident from portal the field does not get capture in the incident field section. Could you please let me ...
Hi Community,is there any way to get specific user's password from sys_user table.Here i am not expecting encrypted password. Please do the needful.
we want the mandatory fields "Problem Statement & Problem Description" should be filled-up when creating Problem manually from an Incident If those two fields blank, Problem should NOT be saved.
Hi All,I have a created a list_edit acl for sc_task table of the status field, role-snc_internal which is not working. So when I impersonate a user with snc_internal still it says that "Security constraints prevents from editing". but the same create...
Morning EveryoneHas anyone else run into the issue of a flow "erroring" when using the OOB Microsoft Azure "Random Password Generator". I get this error Error: "com.glide.script.fencing.CrossScopeAccessNotAllowedException: Access to KMFCryptoOperatio...
Hi all, When I click on the MARK DUPLICATE UI Action in the Problem Module, a pop up window opens up with many fields. I need to add 1 extra field to the list. Where do I go to add this? For eg - I need to add a Closure Notes field in the below scree...
Hi, I want to add subcategory choice value based on category field. I know we can add with addOption. Can anyone please tell me other ways to do it. Regards, Nivedita
Hi, Ho we can call workflow from another workflow. Can you give one example for it. Regards, Nivedita
Morning! I am looking for information on how to update the sys_pop default ffew for the incident table list view. It looks like from default it is presenting all fields on the form. Can this be altered from the CXS view? Does a new sys_pop view need ...
I am looking for option to restrict one particulate assignment group to access other assignment group tickets. is there any option available?
Lets assume a field 'xyz' which i made it mandatory through ui policy and did reverse with client script? so by reading it i came to know that UI will be ultimate and it runs first...but how to know it? did any one have idea? or else lets take on sam...
Hi Team, I have a requirement to create a report on responses under Customer satisfaction survey with Smiley. It is triggered once incident ticket is closed.Just want to fetch report with responses and with incident number. Regards, Shriyansh
There is a one string field function (present on User (sys_user) table) .This string field is present on a database view too.Whenever I change the value of string field on User table , record is create with new value in database view.I don't want to ...
Hello All,We are Implementing a Major Incident Management in ServiceNow and would be interested to know the process flow that is being followed as best practice. as per ServiceNow Docs @https://docs.servicenow.com/bundle/tokyo-it-service-management/p...
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