Hello, I've been setting up a new use case for invoice records and at begining it all worked well. But since a couple days for some reason when I try to use a document task to check the learning in "open in document intelligence" it gets stucked in a...
Hi All, We have a requirement where we need to do Image/Facial Recognition on the photos attached to a catalog item. Reaching the community to see if anyone has any idea on this or have any clue how this can be done. Thank you.
Hi all With the walk-up experience appointment configuration, it seems 30 mins is the shortest slot we can configure, yet in screenshots of other people's instances on forum articles I've seen they're able to configure shorter 15 min appointment slot...
I have Rest API details and want to display the results on Virtual agent using AI search.I have been following one community blog: how-to-bring-external-content-into-ai-search and one of the step requires Data Stream action to be configured but we do...
Hi All, Good Day.Need help in understanding AI capabilities to explore plugin and API requirements, and enhance the existing Agent Assist feature to leverage AI-driven functionalities.It will be really helpful if anyone can assist with this query. T...
Is there any cost or license required for install AI for virtual agent?
Good day! I am configuring AI Search in our Self Service Portal.The Search Preview shows lots of results: But when I go to the Service Portal, this is what I get: Looks like I am missing something. Could someone please help. Thank you! Regards,Jleo...
Dear Team, I have been working on developing a Noise and Non-Noise PI classification model for our alerts records. However, I have encountered an error during the training process. I would appreciate assistance in understanding and resolving this i...
Hello, I'd like to suggest something regarding the AI Capability of ServiceNow. It is widely acknowledged that LLMs represent both the future and, to an extent, the present. However, the current NowLLM is not equipped to meet industry-specific needs...
How can I integrate ServiceNow chatbot with third-party HRMS websites, excluding Microsoft Teams and Outlook. Is this possible to integrate chatbot there. How to connect API and backend.
What is the use of order field in below record? Even if change order, I still see no difference in order of search results:  
Happy Friday, I'm trying to demonstrate PI to a customer base. While I can set it all up and demonstrate from my Personal Dev Instance, any attempts at training a model from their pre-prod are failing training. I'd like to ask something a bit more d...
I am seeking a solution to allow users to submit documents for processing by Document Intelligence. Currently, Document Intelligence is already configured to handle specific documents. However, I would like to streamline the process for users by enab...
Hello everyone,I am new to ServiceNow and Document Intelligence.Working on a use case where I need to extract the Fields from PDFs and use the extracted value in other application.Hence attempting to use DocIntel (to extract the fields) and RPA Studi...
Let's consider an application that handles mobile SIM prepaid recharges or postpaid bill payments.If I intend to provide the application's data and codebase to an LLM model, what additional inputs could be useful? I aim to generate playbooks in YAML ...
