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AI Search Improvement rules

Hello, We are trying to use AI search to set up a boost for certain catalog items based on a user's division.  We are running into two issues.  Any help would be greatly appreciated. 1. We have a custom field called Division on the sys_user table tha...

Triggers.png Result Improvement rules.png
Sawyer by Tera Contributor
  • 838 Views
  • 1 replies
  • 0 helpfuls

What is the "value" field in Field Settings & Mapping?

I am trying to set up an Indexed Source and am having trouble creating the Field Settings & Mappings.  I don't understand what should be entered in the value field and I can't find any documentation or community posts that explain it. For example, th...

gjz by Mega Sage
  • 1333 Views
  • 1 replies
  • 0 helpfuls

Resolved! Can someone explain this in "bite-size" language???

Hello,Trying to work with Predictive Intelligence. Support was able to steer me to an article where the INC business rule needs to be created to apply the classification model properly.They then mentioned that the BR way to do it is being deprecated ...

k_lutz by Giga Sage
  • 1541 Views
  • 4 replies
  • 0 helpfuls

Task Intelligence Recommendation Usage

Hi all,I would like to create a report to measur the usage of task intelligence recommendation usage.This is to answer:How many users used the assignment group recommended and didn't skip this recommendation I know there is OOB dashboard (attached sc...

HadasD by Tera Contributor
  • 1102 Views
  • 1 replies
  • 0 helpfuls

Resolved! AI Search

Can anyone please explain all these modules with examples:AI search Index-indexed sourceSearch Experience-Search Sources-Search profiles- Search Applications-Global Search custom matchersThanks;)  

b__HanumeshM by Tera Contributor
  • 5182 Views
  • 3 replies
  • 3 helpfuls