I am having trouble publishing a profile for AI Search for Next Experience. When I click publish I am getting an error that states: "You cannot publish this profile yet, because you have unpublished dictionaries linked to this profile. Check the "Sta...
Hi All,We are exploring Task Intelligence and wanted to check if we can control the training and predictions restricted to Incidents from a specific Domain or conditions. We could add filters during training to fetch data from a certain domain, howev...
Hi, In our instance, an ITIL user gets only a few AI search results where as admin gets 10 results as per limit. As per the role the user has access to all the incidents. After clicking on the incident tab in search, the ITIL user can click on re-r...
User Has AIS_admin role but does not have access to AI search DashboardAny suggestion?Following AI search Dashboard -Jason
Hi everyone,Can someone guide me on how can I translate the KB Category in the AI Search filter results?I have tried all the localization tables like sys_translated_text, sys_translated, or ys_ui_message, but it still doesn't work.
During the migration of Zing Search to AI Search on a global scope, we included two indexed sources based on the same table in the Next Experience Search Profile. Our goal is to retain only one indexed source and delete the other. Could anyone provid...
Is there a way to have the knowledge article show up as a result if your search matches what is in the body of the knowledge block? Not as it's own result but the article itself.
I am facing difficulties in clustering data. I have some 1.5 lakhs records which I have uploaded by creating custom table and transform map to target table by matching the data types in each table. When the count of the records were less approx. 5000...
I am trying to use Document Intelligence in my PDI but while processing it is giving Configuration or Network error and also not setting the Is processed field of Document Task to True. Solution Properties value in ml_solution table Any inputs are r...
Hello Team,I'm Darshan Hiranandani, currently working on the Intelligence for ITSM module and would like to test the Incident Categorization Model on an incident form. Can anyone guide me on the best approach for validating this model within the form...
I'm seeking insight into the 'Autofill' feature within Task Intelligence. The various demos of Task Intelligence show how Autofill can be used to automatically populate a field value while an agent creates an Incident in Service Operations Workspa...
Hi everyone,I’m Darshan Hiranandani, encountering an issue after successfully training a model in my system. While the training appears to complete without any problems, when I try to test the solution, it fails to return any results. The total recor...
Hi ServiceNow Community,We're implementing daily monitoring using the AI Search Analytics Dashboard, but we want to avoid granting configuration access to the monitoring personnel. Ideally, they should only have access to view the dashboard and some ...
Hi, I am having a major issue with Portal Ai search after upgrading to tokyo , I cant narrow down the root cause. once you search a specific catalog item, it displays the results in the suggested and once you clicked, the catalog item is opening in...
Hello Team,Need help in modifying the ai search result card layout can anyone please guide me to enlarge and modify the open in new tab button as shown in the below image. i have tried modifying the view template in evam definition.please guide ways ...
