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ServiceNow AD (LDAP) integration with Microsoft Azure

Automatic User and Group Provisioning with Azure     Capabilities Supported Create users in ServiceNowRemove users in ServiceNow when they do not require access anymoreKeep user attributes synchronized between Azure AD and ServiceNowProvision groups...

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Azim Kazi by Giga Guru
  • 15277 Views
  • 16 comments
  • 13 helpfuls

Phase by phase Discovery Troubleshooting

Port scan/Scanning Phase(troubleshooting) : Shazzam cannot find any devices at all  It could be a network connectivity issue.   Shazzam cannot find any particular type of devices (SNMP/SSH/WMI) If it is not a network issue, first check the port_prob...

Azim Kazi by Giga Guru
  • 5275 Views
  • 2 comments
  • 22 helpfuls

Moving to cloud governance

As a centralized IT team member, do you often face these questions - are my resources in the cloud tagged right - so my cloud bills and costs are assigned correctly?are my resources in the cloud configured and deployed per the norms established at th...

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Using Cloud Catalog Items in Standard Service Portal

Often customers want the catalog items that are created in cloud management to be used in standard service portal. This post talks about accomplishing it. The steps are simple Get to a cloud catalog item.Add 'Service Catalog' or your specific catalog...

Step by step - Quick Guide on Service Mapping [For Dummies]

    Role : Sm_admin > admin for sm Sm_user > maintain , config , admin users Sm_App_owner > review approve own service   Creds : SSH, SNMP, WINDOWS, CIM (STORAEG AND EXS SERVERS), VCENTER,                       For database mapping there wont be...

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Understand Phases of Discovery

There are Four Phases of Discovery   Lets do practical to understand in better way. > Install mid server and make sure it is up and running > Go to discovery Schedule and click on quick discovery , Provide ip and select mid server. 1. Scanning Phase...

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Create a simple SNMP Classifier. The patterns edition

Hot on the heels of the simple SNMP classifier video I did '8' years ago (don't hate, sometimes sequels take a while..heh). I just put together building another simple SNMP classifier video this time using patterns. In this episode, I not only set u...

doug_schulze by ServiceNow Employee
  • 16806 Views
  • 18 comments
  • 30 helpfuls

Build your own ACC-V Inventory module (Check Definition)

Use Case When using Agent Client Collector you most likely will need to enhance the data collected. By default the data collected is handled by the Enhanced Discovery Check definition coming with ACC-V. This KB will show how to build a discovery ex...

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Kim Rasmussen by ServiceNow Employee
  • 3838 Views
  • 7 comments
  • 10 helpfuls

MID Web Server API key showing encrypted

Recently, we began working with a new client who wanted to implement the Agent Client Collector (ACC). As part of the setup process, we installed the MID Server, which successfully appeared in the system and was validated. Following this, we proceede...

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Pratiksha by Mega Sage
  • 588 Views
  • 1 comments
  • 4 helpfuls

ServiceNow Duplicate CIs Solution / Script / Report

 ServiceNow Duplicate CIs Fix   Facing Duplicate CIs Post CMDB Implementation ?   Solution: How to resolve CI duplication: Duplicate CIs are encountered during the CMDB identification and reconciliation process. And once they are encountered, each se...

Retrieve Firmware version of F5 using pattern

Firmware version is not available out of the box. In case you want to populate using discovery then you need to do the following.    Discover F5 using SNMP V3 credentials. Open port 161 on F5 and create SNMP v3 user on F5After discovering the F5, you...

Pratiksha by Mega Sage
  • 1558 Views
  • 4 comments
  • 11 helpfuls

How to create a Schedule for Microsoft CA Certificate Authority or how to discover certs Microsoft CA Certificate more than 20k or how to discover large number of Microsoft CA Certificate? ?

How to create a schedule for Microsoft CA Certificate Discovery?  Solution: Step1: Goto Discovery Schedule, Click on New button. Step2: Fill the Form Fields:             Name:  Give an appropriate name for the schedule.             Discover: Select S...

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thiyagu_j by ServiceNow Employee
  • 5691 Views
  • 29 comments
  • 10 helpfuls

Step by Step - How to discover Linux Servers in ServiceNow

3 Steps [ How to discover Linux Servers in ServiceNow ]     Lets see how can you get started with your first linux servers discovery using servicenow discovery tool. We will start by understading what is required as part of requirement gathering for...

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What is Credential-less Discovery

1.Credentials less Discovery refers to the ability to discover and populate the cmdb without requiring credentials. 2. It will only populate few values. 3. It will gather information with help of NMAP. Make sure your mid server is up and validated. S...

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