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Navigate the ServiceNow Data with Data Explorer

Why? To explore the cosmos of your ServiceNow data like a jedi   What is the Data Explorer? It is a tool to navigate the data in the platform It can display Records (table but also CMDB), References and CMDB RelationshipsIt is now limited to administ...

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Storage Devices Discovery - Quick and Crisp

Hi All Just Publishing this quick and crisp article for Storage devices which uses CIM credentials for discovery. The Shazzam probe launches the wbem port probe as part of network discovery.The wbem port probe detects activity on target ports SLP 427...

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Listing Container Packages for an App Service

With ServiceNow's ability to list the packages in a container image, we have all the pieces in the CMDB to answer questions like "what software is this App Service using?" and "which App Services have this software?".  The piece that requires a bit o...

Will Hallam by ServiceNow Employee
  • 773 Views
  • 3 comments
  • 2 helpfuls

CI Lifecycle Part Deux, the Sequel

All, Well as promised here is our latest and greatest framework for a CI Lifecycle that we hope many can find value with it. For those that have been around a bit, you might remember how @aleck.lin, @Ryan Zulli, and myself had a discovery 301 lab tha...

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doug_schulze by ServiceNow Employee
  • 9270 Views
  • 11 comments
  • 26 helpfuls

MID Server Best Practices

MID Server deployment best practices, like the rest of the ServiceNow platform, continue to evolve. We have recently updated a high-level best practices guide for MID servers and posted to Now Create. Following are some of the highlights from the pre...

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Callan Bond by ServiceNow Employee
  • 16654 Views
  • 2 comments
  • 11 helpfuls

VIDEO: MID Server Mutual Authentication

Setting up a MID server with Mutual Authentication can be confusing. I hope that the following videos will help!     Installing a MID Server Please follow along with my YouTube Video 01 MID Server Mutual Authentication - Standard MID Server Installa...

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Patterns Pre Post Scripts - Purpose and Usecases

Hi Folks,   This article best describes mainly the purpose and use cases of the Pattern Pre Post Scripts to the best of my knowledge.   Target Audience One should be aware of the basics of ITOM Discovery Product Line, Discovery Patterns and IRE produ...

SiD2 by ServiceNow Employee
  • 7485 Views
  • 3 comments
  • 13 helpfuls

How to discover Certificates using Import Certificate discovery

How to Discover Certificate using Import Certificate Discovery? Solution: There are two types of Import Certificate discovery. 1.Server Folder Certificate discovery, that is certificates are present in different Servers. 2.Local Folder Certificate di...

thiyagu_j by ServiceNow Employee
  • 2081 Views
  • 2 comments
  • 0 helpfuls

Pipelining Cloud Native Ops for Visibility/Health

ITOM Cloud Native Ops for Visiblity and Health ("CNO") provides turnkey discovery of Kubernetes clusters, plus streaming event-driven CMDB updates, event ingestion and metric ingestion.  The included install command for CNO requires some manual resp...

Will Hallam by ServiceNow Employee
  • 662 Views
  • 2 comments
  • 3 helpfuls

ITOM Podcast - Basics of ITOM

Hi All,   Good Day,   We started the knowledge sharing session on ITOM with Collaboration @AG - LearnNGrow.   If anyone want to refer the recording of podcast please refer the link -   https://www.youtube.com/live/Hs6ci2SoVBY?si=kGgHKd4kmVbi0-en    ...

Service Mapping Troubleshooting Tips and Tricks

                             || ServiceNow Service Mapping Troubleshooting Tips and Tricks ||   Make sure Discovery and Service Mapping plugin is enabled:   Configure Entry point(s) properlyView MapRun DiscoveryIf some CIs are not discovered in SM, c...

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POST file from Mid-Server to ServiceNow Instance

Statement : POST/Upload a file from mid-server to ServiceNow Instance. Use Case: Many time there are requirements to process files/data securely from mid-server into servicenow instance. E.g. encrypted user information from other platforms such as wo...

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