We performed a full clone to our Dev Instance. I'd like to know what our options are for disabling Notifications for all users. I know an individual user can make a change from their Preferences, but I want to perform either (1) an instance wide sh...
I want to give you the secret key to seamlessly extract data inside the OCR. My clients have been raising concerns about failing OCR technologies and waiting for more than 15 minutes resulting in a cease of function. Quite disappointing for a company...
I am trying to use the event management to connect to Solarwinds Orion using basic auth credentials. The test connection fails all the time.No matter what combination i provide, in the logs it gives me following error:ConnectorProbe SEVERE *** ERROR ...
Previously for incoming sources we had our Event Resolution State set to "Closing" in order to auto-close the alert on OK. We recently tried to update this to prevent the alert from auto-closing so that the incident resolution itself can close the al...
Hello, I'm facing a problem while discovering a Nutanix Prism,It discovers the prism well, but the discovery does not succeed because of an error in the payloadI was wondering if anyone has already encountered a similar error The error source is com....
Hi, I am new to ServiceNow and looking at the Discovery jobs that were implemented by someone else a few years ago. We are about to go to Vancouver release. I am surprised to see the jobs contain quite specific IP adresses and a very small IP range. ...
Hi Experts, Could someone help me to know what is the advantage of storage discovery . What benefit does storage team can leverage by putting the storage components and the relationship in CMDB?
I am having a lot of trouble building CI relationships between servers and different standard application services most if not all servers should have (e.g. LDAP, DNS). Relationships I have used present the dependency models in strange ways that see...
Hello! I have a few Linux SuSE servers and I'm trying to land them in a newly created CI class for SUSE servers only. I have created a new CI Class "Linux SuSE" in CI Class Manager, which extends from "Linux Server" table. Then, in the CI Classific...
Mid server extension event listener is struck with starting status , it should be in startedany idea why its struck with starting? it seems it been a day in same status
Hi,I'm researching about Unauthorized Change request, but i don't know how to trigger or use this in ServiceNow.I have already read document of ServiceNow but i'm still not use it.Does anyone have any experience in implementing this and willing to sh...
Hello. I need to create a Business Rule in the Event [em_event] table. It should be a "update" Business Rule which will run a script after the Alert field has been populated. However, it does not work. An "Insert" Business Rule does not work: althoug...
Hi All, I have a requirement where I need to add a field Service account and that should be populated for all the resources discovered from cloud schedules. Populate the Service account field on a VM which is discovered from AWS/GCP/Azure Please hlp ...
We are wanting to put up the Event Management - Operator workspace on our NOC display. My first issue, even with an account that can access, how can we make that workspace stay logged in for 24/7? Any ideas? 2nd issue, how to automatically redirec...
