ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Automate Service Map Errors with Flow

Hi All I'm working on a Flow that will trigger when a mapping error appears on any of our Service Maps. I've successfully created the trigger and action but the issue i'm having is I can't locate or figure out how I can get the name of the map the er...

AWS Credentialless discovery - not saved

Hi all,I have tried to find out the place where this is saved: I know that I have chosen it when created the Schedule.I have enabled the credentialless discovery for AWS (MID server / everything). my question is - where is that stored OR is it at all...

Jake16_1-1702022148136.png

ITOM Alibaba Cloud Compatibility

Hi Team, We have the Lab set up on Alibaba Cloud and we would like to get confirmation whether we can do Alibaba Cloud Discovery using the ITOM Module. As per the documentation link we see 6 major cloud providers only listed(AWS, Azure, GCP, OCI, Vmw...

ankur231991 by Kilo Contributor
  • 759 Views
  • 3 replies
  • 0 helpfuls

How to exclude Servers from Intune integration?

Hi,  I think this is more an Intune question, but this is what I'm facing.We have an integration that complement ServiceNow Discovery for Server CIs and also, we have an SG-Intune integration for End-User Devices. What I'm looking for is a way to exc...

Canjura by Tera Expert
  • 1167 Views
  • 5 replies
  • 1 helpfuls

Data policy for discovery

Hi guys, I need to prevent a specific field from being updated with discovery, can I do this with a data policy (fields read-only)?

Discovery creating records in the company table with incorrect names

Hello,  We have remarked for some discovered CIs (Softwares) that they are linked to newly-created manufacturers with incorrect names.More precisely, Discovery is creating new records in the company table with the "manufacturer" field set to true and...

WA1 by Kilo Sage
  • 795 Views
  • 5 replies
  • 1 helpfuls

Configure Ad hoc Approvals

How to add adhoc approvals for OOB Change Request and also How approvals are generated when I click on request approval UI Action?

harver31 by Tera Contributor
  • 884 Views
  • 2 replies
  • 0 helpfuls

Resolved! Change Request - Actual Start Date Alteration

Hi Everyone, I have created a script to not allow the Actual Start Date for a Change Request to be populated before the approval date. The script below does that but also doesn’t allow for the Actual Start Date to be the same day as the approval date...

Swebb by Tera Contributor
  • 872 Views
  • 3 replies
  • 3 helpfuls