Hi, We are getting discovery errors while running discovery for service maps. We want to use the 'Ignore' functionality. Is there any option to Ignore any discovery error in a service map so that the same error doesn't come while re-discovering the ...
Can anyone please explain me in detail how does the Linux and V Center dsicovery works?
Subject: Discovery of Linux Server: Confirmation of ssh commandI would like to confirm the record of Probe,Sencer which is executing the command "~$ ssh IP Address" for Linux Server.For example, ~$ ssh 172.22.159.43Do you know where the above command...
Hello, My client intends to implement ACC-V across more than 1000 machines, yet desires to allocate a unique API key for each machine! As it stands, the default capacity allows for only 10 keys, but we can extend this limit by adjusting the system p...
HI team, I have made Azure cloud discovery, discover Virtual machine instances in ServiceNow, I'm facing some issues: "The IP Address field is not populated in the cmdb_ci_vm_instance table during Azure cloud Discovery".I have also attached a snapsho...
Hello Experts, Can someone please help me to understand this error? I got this under payload processing. Identification CI Errors: Insertion failed with error,Insertion failed with error Identification Relation Errors: Found multiple relations [par...
Hi, I need to report on CIs that changed names recently do you have any ideas?
I am running discovery schedules for different data centers. For specific discovery schedules whichever configurations items discovered / updated under the same a checkbox should be marked as true What mechanism should be followed for the same ? Than...
Thanks in advance for you help on the matter! I need to exclude some fields from discovery scope of Cloud Resources (already did CAPI migration)In particular, Virtual Machine Instances fields "Location" and "Fully Qualified Domain Name" must be fille...
I have written the below code to create incidents from the alert list view, It's creating Incidents but for some reason it's unable to execute the bold condition.Please find the script function create_incident(){ var selsysIDs = g_list.getChecked(); ...
Hi, I am facing issue to discover the load balancers from ServiceNow, Getting 'Not reachable' while running discovery. Also not able to ping the load balancers from the Mid server as well. Getting Request Timed Out while pinging the devices. But port...
Hi I need that when the state=closed then all the fields in the Incident form will become read onlyI am attaching the code: This is the result, but I need the two fields that are not yet read-only to also be read-only(service, service offering) Than...
Hi,When setting up the ACC Listener, we mistakenly selected the wrong port, and the WebSocket endpoint has been generated.We delete the endpoint, so we can set up the listener again with a different port, but the system keeps generating the WebSocket...
Hello,I have a client, who wants to start tracking their software licenses in the Asset Management Fundamentals ( no SAM product yet ). And on the process of guiding them to the right place I stumbled across the following - currently the client uses ...
Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns) was the approach. This of course is often complex and can be pretty challenging to implement. This le...
