mid server password change
Our mid server user has a new password and now our mid server is down. Is there a script somewhere i go to copy in the new password?
Forum Posts
Resolved! Info MessageAgent {0} cannot be found in the MID server table
Hi, everyone! While Validating a new mid sever I get this message: Info MessageAgent {0} cannot be found in the MID server table. At the same time, in Event Management I get this alert:There is an error in the MID server: WARNING: Skipping adding DOL...
Best Approach for Adding Virtual IP Addresses to CMDB and Displaying Them
Hi Team, I have 170 virtual IP addresses that I need to add to the CMDB. I'm considering two possibilities:Direct Addition: Adding all virtual IPs directly to the CMDB.Discovery with IP Ranges: Using Discovery with IP ranges and schedules (running da...
Invalid Insert during AWS Service Account creation in SN
Hello Experts, Can someone please help with the below error. Not sure what is wrong with the data I am trying to put in the form. Thankyou in advance. Regards,Nirmal
how to get a session token in a discovery pattern for REST discovery
I would like to discover the HPE Oneview Global Dashboard appliance to retrieve hardware information using the REST API. I need to get an authorization session token but I am unsure if this is possible using the OOTB pattern steps. Or how else this c...
Not able to see service mapping map
Hi, I am trying to config service mapping for application, but I am getting below error related to windows credentials: "Service Mapping triggered the horizontal discovery to find the host 10.*****., because this host was not in the CMDB. The horizon...
Midserver is down - i checked with the logs but couldn't find out whats the issue?
at com.service_now.monitor.base.AMonitorTask.run(AMonitorTask.java:29) at java.base/java.util.TimerThread.mainLoop(Timer.java:556) at java.base/java.util.TimerThread.run(Timer.java:506) 08/01/22 09:32:34 (955) RefreshMonitor.65 SEVERE *** E...
Adding target to blacklist. No valid credential found for types [SSH Password,SSH Private Key,Azure
Adding target to blacklist. No valid credential found for types [SSH Password,SSH Private Key,Azure SSH Certificate] Credential test is successful but during discovery I get subjected error. I wonder why. Also can someone please help me understand th...
How many mid server require for AWS and Google cloud discovery
Hi experts, !!!Urgent solution required!!! We have the new project coming up soon for AWS and GCP, and I got the duty to discover resources over AWS and Google cloud. Unfortunately, people of aws and GCP people don't have idea of servicenow so I need...
Populating Azure Tag value in CMDB
Hi, In my Azure account I have some VM's and each of VM's have asset tags , for eg. Company Location tag which is used to store location of my company . Using Discovery I have achieved cloud based integration of Azure - CMDB . But for every Virtual m...
Resolved! Closing alert should resolve incident automatically
In event management settings closing alerts was set to resolve incidents automatically but i see no incidents getting resolved though the alert is closed?
How to include Network devices in Application service map
We want to have network switches, routers, and firewalls that are in the communication path of the application servers. We are implementing a service mapping in our organization, and while we can view the application map and its relationship with the...
Resolved! WMI classification probe timeout
Have any of you run into issue that scheduled discovery job returns Windows - Classify probe with empty result. However, if you manually run discovery against these IP, then it will return information just fine.
Discovery on IP Switch is not populating some network adapters
Can the discovery on IP Switch discover inactive network interfaces?
Resolved! How to relaod page using ui action
Hi,I am updating field value by UI action button.. i want to reload page after clicking the button so that update info show. below script not working. current.u_report_flag = 1;current.update();setTimeout(function() { window.location.reload()}, 50...