In ServiceNow, we have multiple approaches for obtaining the sys_id of records, but it can be challenging to export the Excel file containing the sys_id. Below are the steps for exporting the Excel and CSV files with the sys_id included. Excel wit...
After enabling the venter discovery, we get several ESX class servers whose serial number is empty.They have some common facts:1. Serial number is empty2. model id: VMware VMware Mobility Platform3. os contains "VMware ESXi" Regarding to how to manag...
Hi Everyone, I am very new in the ServiceNow, as we are getting the incident reopen again and again because the property is set "reopen alert will reopen the incidents" So, I get the request like on the reopen count of 30, problem ticket get generate...
Hi Everyone, I am trying to integrate Servicenow with Dynatrace Steps followed:Created Access token with read entities scope and saved the API Key as mentioned here https://docs.dynatrace.com/docs/observe-and-explore/notifications-and-alerting/proble...
Hi, We asked to discover Linux Appliance device in ServiceNow, when we tried to discover it classify SNMP and it returns OID# 1.3.6.1.2.1.25.3.1.6 this OID is not in ServiceNow. how can we discover Linux Appliance devices? Note# We tried to add this...
What is the best approach to discover only required accounts from any cloud provider?I've requirement where client want to discover only particular type of resources from production accounts. To do this which options (Cloud discovery/ SG connector) w...
Hello I'm in a transition project to implement "Certificate Inventory and Management" (discover certificates). We have a huge URL list to discover (consist of internal and external webservers) ( external webserver = webserver located outside...
Need to disable the auto closure of Tool generation incident if ot was MIM promotedKindly suggest me the best solution
Hello, i need your advise setiing up of event management in serviceNow. I have an ElasticSearch indice which contains my events. There's no way from elastic to push data's into ServiceNow through the API the way i like so i would like pulling datas. ...
Differentiate linux workstation and linux server.currently Linux workstations are created as linux server , could you advise what could we do to make it a linux workstation, I believe we have to create custom probes and sensor which i am not sure cou...
Hi Team ,how to implement ServiceNow discovery for network......like what all the information we will be needing to implement it. Can anyone guide me how to get into this topic. I want to go though it from very scratch . Thank You!
Hi, We have a Intune integration (among others), but the Server data in Intune needs to be cleaned before we can use it to update CIs in our CMDB.The rest of the information from Intune (end-user devices) is OK and we're updating the Computer System ...
Hello Everyone, Today I noticed a very weird issue when running discovery for SNMP devices.A) SNMP credentials are validatedB) Firewall openedC) Open 161 is openedNow the issue here is I can see SNMP classified properly but rather than going to ident...
How can we attach UI layout to the custom activity created in the playbook experience page?
Hii,I am Trying to discover Cisco Call Manager Through Servicenow Discovery . While running Discovery I am getting 1.3.6.1.4.1.9.1.1348 this OIDs but classification is not happing for this OID. when i checked into system this OID is not available i h...
