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Resolved! Service Mapping - Executables as Entry Points

Hi All, How do you actually define your entry points? I've a number of applications running in the organisation that are only consumed by the end user via an EXE file. There's no web-based entry point for these applications. For the life of me, I can...

Tom104 by Tera Expert
  • 6331 Views
  • 17 replies
  • 4 helpfuls

Microsoft Automation for Certificate Management

@thiyagu_j We have started Microsoft Automation for Certificate Lifecycle Management. For which need to know how can below setup be done?  The Microsoft Gateway user needs the following permissions:CredSSP needs to be configured on the CA and MID Ser...

CA5 by Tera Contributor
  • 1405 Views
  • 4 replies
  • 0 helpfuls

Linux patterns not identifying Rocky distributions properly.

We have been seeing an issue where Linux devices that are using the Linux distro Rocky all get classified as a generic "GNU/Linux" operating system, we assume this is because Rocky does not exist as an option within the 'Linux - Distribution' pattern...

Matt Weir by Tera Contributor
  • 1049 Views
  • 1 replies
  • 0 helpfuls

VCenter event collector

Does anyone have information regarding encryption for VCenter event collector?     Infrastructure / Security teams have concerns about sending events in the clear.     They are asking for any encryption info and or port info. Thanks

Agent Client Collector vs Horizontal Discovery

Hello everyone, Due to various concerns, the client has decided that the agent based approach might be better for them. There are some questions regarding this to which I couldn't find the answers even after searching the docs. 1.) What data exactly ...

pkparti by Tera Contributor
  • 5910 Views
  • 3 replies
  • 2 helpfuls

event managment alerts are getting grouped

Hello Everyone, I have use case as below The alerts are getting grouped automatically based on OOB mechanism of alert grouping. upon checking the alert details we have seen the alerts got grouped as below 'Alerts Alert0020204, Alert0020205, Alert0020...

shital6 by Tera Contributor
  • 1624 Views
  • 2 replies
  • 1 helpfuls

Question Azure discovery- cmdb_ci_cmp_resource

Hi All, Wanted to understand what this particular cloud table - cmdb_ci_cmp_resource populates in ServiceNow ? Is this discovers PAAS related data from Azure or something else as when we completed Azure discovery for this class the description field ...

Abhishek41 by Tera Contributor
  • 3151 Views
  • 5 replies
  • 4 helpfuls

Network Router / Switch Discovery State Model

Dear community members, I have a question, we are discovering Network Router and Switches. I would like to change the state when Discovery finds a devices to "Installed". OOTB this doesn't seem to be the case, for Windows Servers this works exactly t...

Community Alums by Community Alums  
  • 1884 Views
  • 4 replies
  • 1 helpfuls

Resolved! Discover Virtual Appliances running WiNG Based OS

Hello, We have an application that runs on Virtual Appliances running WiNG Based OS. The Wing5 platform manages all wireless access points and their configurations for retail environments. Has anyone discovered WiNG OSs. Is it even possible to discov...

Ragini BG by Tera Contributor
  • 2034 Views
  • 5 replies
  • 1 helpfuls

Resolved! Need help to discovery RHV(O-virt)

Hello,  I'm trying to discover my RHV(O-virt).But cannot discover my RHV.I'm following Red Hat Virtualization discovery (servicenow.com) My mid servers can access https://<<RHV  IP>>/ovirt-engine/api    with RHV ID/PW.So I think connection is OK.But ...

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Hank Woo by Tera Guru
  • 1365 Views
  • 2 replies
  • 0 helpfuls