All, I am configuring "standard Change Proposal" in OOB Change Management module. Issue Description: While I create a new 'Standard Change Proposal' I filled up all the necessary values like Category, Template Name, Change Request Values and *added* ...
How to configure Iframe ? In dashboard there is a widget called content blocks, where we can add a link in existing dashboard to external dashboard data. widget > content block >> filter > New Iframe . my question there are some methods to configure...
Hi All, I need to concatenate 2 fields in a location table and copy the concatenated value to a custom field on the same table. So in future if those tables has a new value automatically the concatenated value should be updated to the custom field. B...
Hi please let me know the code All resolved Incident tickets of last month will get auto closed on every 1st of current month.
Hi all In Normal change form when I approving the member in assess state it is approving and moving direct to schedule state by skipping the Authorize state and it auto approving the second group also There is one business rule in the form if I Ina...
After upgrading to rome the issue got created. There is an excel link(download) in the catalog item.When the user clicks it an excel file gets downloaded but for few users when they click on it the content pane becomes empty as in the attached image ...
For table: KB_knowledge report getting error - Access to this content denied based on report_view ACLs. Thank in Advance...
Hi, Can anyone provide proper tutorial on Reverse if false property? It's so confusing to me. Kindly help. Regards Suman P.
Hello Experts, Needed documented help to understand why the "is one of" filter available only on choice type fields and not reference fields. Thanks.
I need to update the name captured in Activity log for some of records in ServiceNow due to business requirements. I have checked in sys_audit table and update User field but no luck and I am unable find records in sys_history_line table. Could you p...
Hello, I want to know if a role is licensed or not. Is there a document or reference I should know that shows a list (for example) of roles and their associated licenses. In my case, the role I want to know if it's licensed or not is catalog_manager;...
I have created a related list in the problem record like below screenshot... It was working fine, but I need some modifications.. based on below logic.. I am comparing whether there is any similar short description is existed or not but here I need t...
Hi, Requirement - I have created 4 variables on service portal which is not mandatory field(It should not visible on service portal form) but when i will submit the form it should not visible on RITM as well but should be visible only on Catalog tas...
Hi All, I have a requirement to take values from the task variables and insert records in a custom table. i.e there is a variable in the catalog task table 'transfer number' which will have comma separated values 1234567890,34567890,..once the task i...
Hi all, I have created one application and its similar to change request. So in that application when the ticket is created and the approver is there so it will set the field as requested and dur to this servicenow standard br is triggering i just wa...