Change the color of the button on Service Portal
Want to change the color of the 'submit' button of the Record Producer in the Service portal. Please help.
Forum Posts
Related List is Loading the sc task very slow.
I have a record on sc_task form for which I have created a Email Relationship which will show all Emails went for that record where SC Task number is in Subject of Email. It is working fine with below script but it is making Loading very slow even ...
request is still open even the SCTASK's and RITM's are closed
Hi All, we have some bulk number of requests are still open even the RITM and SCTASK's are closed RITM state and stage is closed and workflow state is showing as finished can any one let me know the root cause ?? @Ankur Bawiskar Thank you, Shabbir
how to validate user credentials on service portal login page in servicenow o
how to validate user credentials on service portal login page in servicenow as when ever user tries to login into the instance it should validate credentials of the user. If the user enters wrong credentials then it should through error message and s...
Resolved! Create "Add More" Button on Form
Hello, I would like to create a set of three text boxes that allows a user to enter information on a form. Then, the user should be able to click "Add More", and a second set of three text boxes will appear. The user should be able to do this to add ...
Resolved! setting flow variable using a script
Hi AllI am trying to set a flow variable, by taking values from 2 catalog variables, but my script does not populate anythingI wish to take the 1st letter from the "First Name" variable and the whole value from the "Surname" variable, so that in the ...
Resolved! UI Action and emailClientOpenPop
I have a button Approval on XYZ form. If I click on Approval button while Client is selected and onClick event as emailClientOpenPop('sc_task'); it open the Email Pop up perfectly. But if I unchecked Client it hide the onClick option and I can c...
How to Add Related Link on the Incident form to show Flow.
I have created one Flow "Work Schedule Update". and I want to show this flow link on Incident record form. How to implement this requirement.Thank You.
Resolved! How to navigate to interceptor of change form from "Create Change" action of Incident or problem.
Hi All,I have come across an requirement where I have to navigate to the change interceptor form on clicking or performing an UI action on Incident to "Create Change".I have already used below thing UI Action of "Create change" on Incident form.win...
How to parse CSV file
I need to parse the data of CSV file . I want to do it in scheduled job. How is can be achieved. Like for json it is json.parse(requestbody) gives in the format of object. In CSV format , how it can be done. Please guide
Resolved! How to update RITM stage after approving the request in flow designer?
Hi, I need to update the RITM stage to "Waiting for Approval" when the 1st task is created and once the approval is approved. For this catalog item we are using flow designer. I tried to updating the stage to "waiting for approval" before creating a ...
How to apply user criteria to an announcement?
I can see that we can define user criteria for Service Catalog items and for Knowledge management module. On the left navigation when we type User Criteria, we can only see User Criteria listed for the two modules. However, I want to customize my ann...
Problem should be closed only when the Ptask and Change request associated are closed
Hi Experts, We have a complete UI Action on the Problem Form, when it is clicked it should throw an alert if the associated Ptask is active and also it should throw one more alert saying associated Change request is active. In the UI Action I'm able...
How to write Run script in workflow to get the task assign to user
I have requirement 75% SLA breached notifications do not send to particular person if he is assigned to person also. for this I wrote run script to restrict it but notification is not sending Can any one tell the what are the mistakes I did in scrip...
How to get MRVS Date field value in client script.
Hi All, I have two variables(Strat date and End date) and one more variable Date. Date is a field in MRVS. Now my requirement, Date validation must fall between Start date and End date. I am trying onSubmit client script. Can any one help on this....
