Want to remove first white space of short discription suppose i give short discription ---> test then i want to remove the white space before the testAlso want to remove all incident short discription white spaces.Could you please help me about this...
Has any one implemented Corrective Action Preventive Action (CAPA) in ServiceNow? If so can you please share the implementation details. Thank you!!!
Please help me which role is required to access PA and implement KPI dahsboards.
My requirement is I should sent notification on change of work notes in incident form and I want know how to create a link in the notification on click on the link it should redirect to current form were we change the work notes. Could any Pleas...
In the form there is a mandatory field, users are able to create records without filling that mandatory field . What are the possible methods by which users are bypassing the mandatory field? one method i know is through Data Sources. Is there any ot...
Hi Folks, i have a reqiurement create sla based on assignment group when change assignment group then sla shold be start and when change assignment group then privious sla would be pause and new sla will start. when assignment group changes to priv...
Hello SNC, I have an requirement that - To add Parent/Child relationship for Problem table. I.e., When i add list of problems in the related list problem tab then all those will be considered as child problem and thus when i open any child problem re...
Hi All,We are having an issue with making fields of a custom variable editor Readonly. could you please help us in resolving it.Issue:We have built a custom table(x_ct_request) in our scoped application, this table extends task table.We are using SM ...
Hi All, I have a record producer once submit the record producer i have to make READ ONLY all fields in the variable editor. Please find below screen shot. I have used the below method to make read only but no luck it is not working. g_form.setV...
Hi, I got a requirement from an end user. He is asking for the visibility of all available catalog items in the system. We thought of 2 approaches. 1) Adding user to all user criteria (which impact not available for on catalog items) 2) Create new cr...
variable of the catalog item :- Justification or description want to copy the text of justification or description variable to description of the requested item. Can anyone help me with script?? thanks in advance....
Hi Experts, We have renewed our Service Now Prod SSO on yesterday. once it is renewed, the users got logged out from service now and single sign on is not working. So our Windows team made the certificate inactive. Please a solution. Is that a norma...
Hi, i have a field on form it's reference field and i need to set default value for that field. below is the script that i written in default value. but it's not working
Hi, I'd like to map service offerings to catalog items. According to the docs, this is possible by using the "Create Catalog Item" button on the service offering form, or via the "Catalog Item" related list. Neither the button, nor the related list i...
Hi everyone hope you doing well, I have a requirement - send a notification to assigned_to(user select in assigned to), Email(notification) should include all incident (with same assigned_to & state= in progress), & these incident should be in an exc...
