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Resolved! Requirement is to populate Country and City names in drop down

Hi Experts,  Requirement is to populate all countries and based on the country selection need to populate city names which are comes under that country in next question choices. Reffering to cmn_location table. Kindly help me on achieving this, Thank...

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Community Alums by Community Alums  
  • 1033 Views
  • 2 replies
  • 2 helpfuls

hide application module based on the members of the group

Hi community,   i was wondering if there is any way to put a restriction that, if you are member of a group, you aren't going to be able to see the application module. I know that you can use roles to restrict access, but i want to make it based on t...

Remove just single value from selected values in a list collector

Initially a user selects multiple values in a list collector. In this list collector users select devices and we have a functionality already developed where in if a device has already been submitted then we should not allow the user to select that d...

Nolan4 by Tera Contributor
  • 4623 Views
  • 5 replies
  • 2 helpfuls

SSO changing from user id to email address

Hi Guys, In my organization SSO already configured. Now Users want to change SSO from User ID to email address. Will you guys please help me how many places required to change configurations. Thank you.

Duplicate SLA Response is getting created

Hi all, I am facing an issue related to SLA's. I have created a Response SLA for Catalog task table. Once the conditions are met 2 Response SLA's are getting created one is getting cancelled and the other is in in progress state and working as expect...

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Rohith16 by Tera Contributor
  • 932 Views
  • 1 replies
  • 0 helpfuls

External Redirect URL?

As we test a potential integration with Adobe Sign we're looking for a way to force a redirect to an external URL. Part of the Adobe Sign request setup is the URL to return to after the document has been signed.  This URL is designed to be part of ou...

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melcock by Kilo Guru
  • 1886 Views
  • 5 replies
  • 1 helpfuls

Switch views based on values of a field

Hello,   I need to switch between views based on a field on the form. The task is the following: if field "Test" is choice 1 -> view should be "view 1"if field "Test" is choice 2 -> view should be "view 2"if field "Test" is choice 3 -> view should be...

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Resolved! VIP Flag on Requested Items and Tasks

Hi all I've had a request to add VIP flags for Requests, Requested Items and Catalog Tasks. I've searched the forums and found the following article: https://community.servicenow.com/community?id=community_question&sys_id=a2bcb5a31b479090305fea89bd4b...

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Olly IB by Tera Contributor
  • 2281 Views
  • 4 replies
  • 4 helpfuls

Revert to OOTB module

Hello All      We have a request to revert back to OOTB problem module.There have been multiple customizations and multiple OOTB fields and rules have been deleted.Is there a way to revert back to OOTB and losing data is not a problem as the organiza...

Snowrow by Kilo Explorer
  • 1102 Views
  • 1 replies
  • 0 helpfuls