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Find Duplicate Records

Hi, In my user table, I'm seeing multiple records with duplicated. Per existing info, the following fields is going to help to identify the duplicate records. 1. Name, 2. sys_id 3.email. Can you help the script with the help of  same Name, Same Email...

glide.ui.ref_ac.startswith property significance

Hi All, I wanted to know the significance of this property on servicenow instance " glide.ui.ref_ac.startswith" . What if I will make it false from true and I will create a record in user perefernce table for specific table to search with conatins . ...

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Roshani by Tera Expert
  • 1110 Views
  • 1 replies
  • 1 helpfuls

Resolved! About "Refresh Agenda Items" for CAB meetings

Agenda conditions for CAB meetings are now set to be added to the agenda items when the status of a change request is scheduled. Then, when the status of the change request record is "ScheduledAfter clicking on the "Refresh Agenda Items" link for a C...

N_Y_1014 by Tera Contributor
  • 1544 Views
  • 3 replies
  • 2 helpfuls

Has anyone successfully integrated with Ariba?

Has anyone been able (or even attempted) to integrate with Ariba? We use this as our procurement system/software, and I was wondering if there was any way to send a Service-Now generated message to Ariba to kick off an order. This may be a long shot ...

Resolved! Refresh the form in server side

Hi, I want to refresh my REQ form automatically once the request is created as the approvers in the approval tab appears only after I refresh it manually .

Hemachithra by Tera Contributor
  • 2013 Views
  • 4 replies
  • 2 helpfuls

gs.getMessage() not working in email script

Hello all, We have a service catalog with a variable that has, say, 2 options. An email script is created to get the translated versions of the drop down options in the email using gs.getMessage(). But even if I change the system language to French a...

Requirement to create onsubmit client script

I have a requirement to create a onsubmit client script  we are setting get-date using client script.If user changes the date to past then the form submission should be aborted. eg:populated date is 01/06/2022----(today date+61 days) if user changes ...

Vishali3 by Tera Contributor
  • 2332 Views
  • 5 replies
  • 1 helpfuls

Calling script include in ACL

Hi All,   I have a requirement of create a customized table with two fields called User(abc) and CMDB CI Class(windows) We need to write a function in script include that only user and class matching we should return true, Else it should look return ...

Rajamouly by Tera Expert
  • 2454 Views
  • 7 replies
  • 0 helpfuls