Hi team, in the workflow i need to check the catalog task state. the user is set to state 'delivered' in the catalog task , i want automatically update the catalog state as closed complete. i have tried with the run script in the workflow activity ...
HI All , I need to add box showing related KB article under related records Need to add a box in which KBs can be searched and added by service desk similar to other boxes like Change and Problem as in screen shot thanks
Hiya, I am interested in building knowledge on servicenow product, however I am finding it difficult to secure a simulator instance. There is one in ServiceNow Fundamentals course, but it is aking for Pay and Begin, I am keen to start with a free ins...
Hi Folks, I'm building a flow for a catalog item and looking to append to the short description of the catalog task that is being created based on the type request submitted. I have a few 'IF' steps in the flow to append '- Data', '- Voice', '- Equ...
Hello, Was wondering if some one could help me with retrieving a list of sub-categories based on their dependent value. Basically I have a catalog item where you pick a category and I want the sub-category list to only show those associated with th...
We are looking into possibility for our service catalog ( on Service portal) to be integrated for PunchOut. Actually supplier integration for Servicenow.Though I have seen very few threads here in the community for Servicenow integration for procur...
Hi guys, pls help i need to script for application owner approval
Hi All, On a Variable set which is part of the catalog item, 'Requested for' field is not visible. However on the catalog item we want to field to be visible. In this case can we override the UI policy of the variable set on the Catalog item?
I have a thought to directly login to agent workspace without logging into instance. Can that be achievable?
Hello, I need to build a report based on the priority of the open security incidents. Lets say the highest priority of the current open incidents is critical, the report should show critical in red color. Or a red block. if its only one or two high i...
I have a requirement on changing email recipient dynamically based on location of the incident. The notification will be same. For example: if location field of incident has value of QQ2323 then email should be sent to vt.2323@xyz.com or if location ...
Please I need help to resolve the following issue. We have OnChange Client Script that sets the value of NETWORK and MANUFACTURER ID fields when certain values are selected for Category and Subcategory fields respectively. It is actually working, but...
SSO not working after cloning ServiceNow instance, using 'Azure+Active+Directory' iDP. Using local admin credentials to login . Please help me with this issue
I have a need to present a reference variable on a catalog item where a value does not start with certain strings. e.g. suppose I need to exclude users named 'Bob' from being selected. I can do: 'NAME' starts with 'Bob' OR 'NAME' starts with 'Robert...
I created one custom table and want everyone can read access to this
| User | Count |
|---|---|
| 35 | |
| 26 | |
| 18 | |
| 12 | |
| 8 |
