Resolved! How to add catalog item in a widget?
I need to add a catalog item in a widget. If a user click on a link in portal, the catalog item has to open.
Forum Posts
Resolved! Validation on accepting only numbers and dots in transform map for the field Name using regular expression.
Hi All, I need to validate the name field in transform map for incoming data through excel sheet (Data Load) using Regular expression.The condition is- the name field should accept only numbers and dots in the following format. EX-1.0.001 I have ...
Resolved! Response was not getting as expected in scripted rest API
Response was not getting as expected in scripted rest API [Patch Rest API] When I am using the below code, I am setting response as "Sysid" then it was perfectly fine...but when I was the send response as number and short description then I was getti...
Help configuring the "Process Jira Webhooks" subflow for use in a Flow Designer Service Catalog flow.
Hi all, I'm testing IntegrationHub, but having trouble figuring out how to use the "Process Jira Webhooks" subflow in a Flow Designer flow. Is there any detailed documentation on configuring JIRA Spoke flows specifically? My goal is to have a request...
g_form.setDisabled('opened_for',false) not working in OnLoad client script
Hi Everyone, I have a requirement that I need to show 'loading' message on "Opened For" field and make the field disabled/readonly until I get the response from script include. I have an onLoad client script to do this, PFB.I 'm able show the 'Loadin...
In Rest Message response I am getting "HTML" data instead of record data
In Rest Message response I am getting "HTML" data instead of record data{JSON} like below screenshot.. Response In HTTP Header, I provided JSON only @Ankur Bawiskar
In service portal, how to show current loggedIn user Location and Temperature
In service portal, how to show current loggedIn user Location and Temperature @Ankur Bawiskar
Resolved! How to show a message if a user is a VIP in Agent Workspace
How do i make a message show on the agent workspace if a user who is selected in the caller_id field has their vip field checked on the user record. i created an on change client script (see below) It does nothing. I have tried unchecking the isola...
How to change the name of update set in test-environment.
Hi All, I have migrated some update sets to the test environment but there is some name mistake in it , How can change that? Thank you in advance
What is use of focus() function
Hello, Can anyone please explain what is the use of focus()? and also can you please look into the below code Code : function onLoad() { var a = $('IO:d0cc39e2d7532100a9bd1e173e24d489'); if (a)a.focus();} Actually, this was created long back but I di...
How to add Color and Bold font to "Check Box" Variable in Service catalog ???
How to add colour to the check boz "Adobe acrobat" ?? Any thoughtful ideas
Resolved! How to copy attachment from RITM to Change Request when it is created through related list?
Hi We have requirement to copy attachment from sc_req_item to change_request. When user submits request with any attachment that attachment should get copied to related change request. How can we achieve that?
How to add Workflow Stages on Service Portal
I have a requirement to add Workflow Stages to the Service Portal, so that non-ITIL users can follow a Request. There is an OOTB service portal widget called "Request Item Workflow Stages" that sounds exactly like what I want, but it doesn't work. ...
Resolved! How to hide a choice from showing in a dropdown?
I have a select box variable that is part of a variable set. This variable set is included in multiple catalog items, but I want to exclude one choice on the select box variable from showing only on one catalog item. Is there a way I can do this with...
Resolved! How can I get non-admin roles to see technical services in the services field?
I have added a few technical services in our Rome edition of SerivceNow as the current list of business services just don't cut it for some incidents, changes and problems. It appears that only people with an admin role can see them appear in the 'bu...
