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Can we increase the record limit for a specific slush bucket list not for all? We can increase the limit by a system property "glide.xmlhttp.excessive" but it will change the limit for all slush buckets and i just want to configure it for specific s

Can we increase the record limit for a specific slush bucket list not for all? We can increase the limit by a system property "glide.xmlhttp.excessive" but it will change the limit for all slush buckets and i just want to configure it for specific sl...

chsumit by • Kilo Expert
  • 1261 Views
  • 2 replies
  • 0 helpfuls

How to change the legend displayed on Chart?

Hi, I have a chart that includes multiple datasets. The additional datasets can show with a different legend name but I want to rename the main chart legend from the existing table name to something else. As per the attached screenshot I would like t...

Nigel Bolton by • Kilo Contributor
  • 3397 Views
  • 1 replies
  • 1 helpfuls

How to cancel duplicate incident tickets at once in Service now

Hello, I have multiple Incident ticket alerts with the same issue in Service Now (SNOW). I would like to keep the one ticket and cancel the remaining duplicate tickets.  But cannot find the option to cancel the duplicate tickets at once by selecting ...

NikhilS by • Kilo Contributor
  • 4417 Views
  • 6 replies
  • 3 helpfuls

Resolved! how can i fetch groups in to an array

i want to fetch few groups in an array, after that if the change request is having approval for this groups the Approval automatically has to set No longer Required. so here how can i write an business rule, which will check the approval group, if th...

lakng by • Tera Contributor
  • 3088 Views
  • 48 replies
  • 6 helpfuls

Resolved! Assign roles to groups based on group type

Dear all, I have 78 CAB groups, with varying 2 to 20 users per group. I need to assign the Approver role to these people. I have more groups than these, but the only thing that sets them apart is that they all have the type "CAB group". I was hoping ...

Marissa by • Giga Contributor
  • 4051 Views
  • 6 replies
  • 5 helpfuls

Resolved! Business Analyst/Service Catalog Templates?

I am wondering if anyone has seen any sort of templates that could be used in a business analyst perspective to provide to customers/groups when gathering requirements for building out items in areas like the service catalog or changes to the inciden...

Marc Yarie by • Kilo Contributor
  • 2731 Views
  • 1 replies
  • 6 helpfuls

Resolved! Attachment widget not uploading file

Hi All,I have created an attachment widget to use it as a variable in a catalog item. We are able to select the file but the file upload is not happening.Can anyone help me to identoiy the issue?HTML<div id="sc_cat_item" >                           ...

Community Alums by Community Alums •  
  • 6852 Views
  • 16 replies
  • 1 helpfuls
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