For my catalog item, I have fields of type "Reference" pointing to the User table. By default, these fields display the user's name.I want to achieve the same visual layout as when impersonating a user — where the name is shown, and the email address...
When I run a report on the Demand table [dmn_demand] and select Stage as one of the columns, I see values such as 'Demand Draft' or 'Demand Approved' or 'Demand Screening'. However, when I export that report to Excel, the Stage only shows the value o...
t is possible to change the text color of the Impact, Priority, and Urgency fields when their values are set to 0 or 1, using Dictionary Style in ServiceNow.
how can we hide the "profile" in the service portal header name dropdown? in the upper right corner, you click on your name, a dropdown appears, one of the options is "profile". we want to hide that temporarily.
Hi,I created a Flow with this setup:Trigger: Personal Computer Created or Updated (cmdb_ci_pc_hardware)Look Up Records: Acknowledged = false, Assigned to ≠ empty, Send Handover Form = Yes, Assigned relative after 2 minutes agoAction: For each record ...
How can I access the Ref ID (that we receive in email body as "Ref:MSG....") using the SCTASK detail API ({instance}reporting.service-now.com/api/now/table/sc_task)?Use Case - We want to automate closing of the SCTASK ticket using email. We figured o...
I have a query regarding the Service Offering reference field on the Incident form.Beside this field, there is an alias search button that opens a popup (the Service Offering list view) to search for alias names.When I click this alias button and typ...
Looking for help on how to update the the RITM watch list from values from 2 variables on that Catalog Item.How best to accomplish this?Thank you.Rachel
Hi Everyone,I have used to below script to display Task categories(12 Category option) based Three Assignment group(Workforce Management - APAC,/EU/US) ,But other Task categories(20) are also not display to other Assignment groupsfunction onChange(...
Hi Team, Need help, regarding Multirow variable set. I have scenario, in the Multirow variable set "status date" variable should be sorting in descending order. How can we achieve without scripting. Thanks
Hi All, I have created a flow that triggers an event to send an email notification for every approval record that are created 7 days ago, but this is sending email for each record, I'm thinking of a way if it's possible to send all the users pending...
Hello Experts, My Requirement is to create a Signature Pad Widget on Service portal approval form. There are 3 levels of approval on the form. That Signature Pad widget should be displayed to the current approval and once they sign that signature sho...
Has anyone got this working? We have installed in DEV but fails to populate
Hi Everyone,I have one requirement on Catalog task Form.Assignment group is there and it is reference type and having the groups are Workforce Management-APAC, Workforce Management-US, Workforce Management-EU and there is another field is Task Catego...
