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Need to develop a flow

Hi Team,I need to develop a flow for below requirement :1.when RITM is created , a catalog task should be created and assigned to 'x' group. Once this task is closed , another task should be opened and it goes for approval.2.if approval is rejected ,...

rambo1 by Tera Guru
  • 1597 Views
  • 7 replies
  • 0 helpfuls

Resolved! Stockroom field on location table

Hi Community,The checkbox stockroom on the location table does that create a record on the stockroom table. If yes it would be helpful to know where the config for that is if no has servicenow stopped that?

chiragpathak by Tera Contributor
  • 1006 Views
  • 4 replies
  • 0 helpfuls

Resolved! Change Management workflows missing in PDI

Hi Everyone, Are Change management workflows removed in PDI? I had the workflows in my PDI. But I had to reset and wipe instance for another activity and in the reset instance, I am not seeing the change workflows. I installed all change management p...

Gopi22 by Tera Guru
  • 909 Views
  • 3 replies
  • 1 helpfuls

Domain related issue when attaching flow to my catalog ite,

Hi please help me in understanding why on attaching flow to my catalog item I am facing issues in domains. By raising request from child domain 'A' through catalog item the request is getting generated in parent domain that is top/default due to whic...

Export users from production to dev

I have some users in production instance that are not available in dev instance I want to export from prod to dev I want only 10 users from prod how to do that 

VenkataSreC by Tera Contributor
  • 1442 Views
  • 6 replies
  • 0 helpfuls

Email script

Hi all , I have to sent notification to a group when state on ritm is close complete or cancelled with the all the sla defination attached to the ritm as given below with has breached , start time , stop time , business left time , business elapsed t...

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How to remove walkup visit widget from only esc home page

Hello Team,  How to remove, below Wallkup widget options from the My Item widget, I have got the widget from there, how to remove or hid Walkup. I need to hide from this Employee center page only ? My items is part of ESC home page. Please assist. Th...

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B Ashok by Tera Guru
  • 906 Views
  • 2 replies
  • 1 helpfuls