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How to transfer Html documention in ServiceNow

I was just wondering if someone can help me. So, how can one transfer HTML-based documentation database into ServiceNet Documentation Module, which is Knowledge Management? Because when I viewed the platform, it doesn't support direct import of HTML ...

ShrushtiB by Tera Contributor
  • 468 Views
  • 1 replies
  • 0 helpfuls

Issue with Adding/Removing Users from Group

Hello Community,   I’m encountering an issue when trying to add or remove users from a group. I receive an info message, but even after waiting for a few minutes, the changes are not reflected in the group.   Could you please suggest a resolution for...

Chaitali_Vale_0-1759139955212.png

Strategy for Code Promotion?

We are just beginning and need a formalized way for enablement leads to request update set promotions.   What are some strategies?Should this be a Catalog Item Request or a Change Request?What are some options for keeping Stories and Update Sets asso...

LIST COLLECTOR Type Variable Dynamic filter for Catalog Item

Hi, I have a requirement in servicenow. please help me.there is a Catalog Item "A", there is a List Collector Type variable "Location" referencing cmn_location Table from "Variable Set" and displaying 10 locations in "A" Catalog Item.now I don't want...

Sai Sree by Tera Contributor
  • 764 Views
  • 1 replies
  • 0 helpfuls

Compare date fields.

I have one date field on “dmn_demand” table and other on “dmn_demand_task” table.The field “Planned Start Date” on Demand table should not be after “Due date” on Demand Task table.

Taaha M by Tera Contributor
  • 1909 Views
  • 13 replies
  • 0 helpfuls

Impersonate a user via API?

Hello all,  I want to write an integration with ServiceNow for a third party webapp. They want to display the tickets of the actual user (same username here and there, auth via LDAP) in the third party webapp.  The way I imagined this is that I eithe...

nils_drews by Kilo Explorer
  • 4991 Views
  • 6 replies
  • 0 helpfuls