We are designing the CI taxonomy of databases in preparation for loading them into the ServiceNow CMDB, and we've run into some problems figuring out the best way to implement database clusters. We have multiple types of databases and not all of th...
Hi, I'm using Service Now login and ADFS. I would like to know where the URL can be configured once the Session is timeout? Currently, it is taking to a default login page of the ADFS (both cases). I would like to redirect to a different ...
Is there a way to force this field to truncate to a specified amount? I would like the field to Truncate on lists to 100 characters, but be able to contain 160 characters if you view the record within the form.I understand you can do it globally with...
After Business rule on the incident table running twice.Above is the Script causing an issue and below are the results. The result shows that it has two updates. Is there a way to make this not happen twice?
I searched in the the documentation but not listed there.I searched in my instance, can't able to get correctly.
Hi Team,How can i listing the CAB member and change and/or delete and/or ADD a CAB Member.Regards.
Hi Gang, I have been trolling through community posts in regards to achieving this.I found one but it has not quite worked for me as it it is quite specific to the users needs.I need something a bit more generic to target a wider range of record typ...
We need to do a bi-directional integration between ServiceNow and HP Service Manager 9(SM 9) for incident management. Does any one have some information on the procedure to be followed? Which web service needs to be used? Also apart from incident fie...
Need help with adding a cancelled condition to an Approval User activity. I have the completed the following 3 steps but the workflow is not progressing to the Set Values activity even when the Approval User activity has a result of 'cancelled'.1. Cr...
Hello, We have an issue with the incidents view - default view. From where we can define a concrete view for all of the system users?
I have a requirement like all software assignment group incidents have to assign to network group only by the network group members.How to achieve this?Regards,Gokulraj S
Hi All,I have observed that Standard Changes do not have Copy Change button/ feature in Helsinki version.For Normal and Emergency Change, Copy change is available and works as expected.Can anyone please tell me why ServiceNow have not provided Copy c...
Hi,Any one pls tell me the difference between 'catalog task' and 'task' tables,is both are same?
Hello,How to add related search result to catalog task form as we can see the related search result on incident form.I tried to add by going to form design of catalog task and added contextual search result(formatter) but it is not showing can any bo...
HI All,I have to hide a container in service catalog. I can hide the variables in service catalog but unable to hide the containers.Has anyone done this kind of requirement. I tried through UI policies. I have attached a sample for the same.Kind rega...
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