how to retrieve view in business rule
Hi AllAnyway to retrieve view name in business rule? I tried current.view.name, view.name, sysparm_view.. but all cannot get the view. Anyone one can help?Thank you.
Forum Posts
Can we pass a parameter in gsftSubmit
Hi,I have created a UI Action of List Choice Type and have fetched the selected values in client script.Is there any way if I could use the same fetched values in my server side part of same UI Action?Can we pass the values in gsftSubmit?
Resolved! Get the details of ignored records in transform maps.
Hi all,I was having 1083 records with me in excel,i want to update the data in alm_hardware table and don't wanted to create any new records.From the script if(action=='insert')ignore=true;i updated some records (like asset tag,acquistion method)and ...
Resolved! Simplest way to convert Date and Time formats on server-side script on Service Portal?
We are creating a custom widget that contains the incident resolution time (gr.resolved_at) and incident close time (gr.closed_at) but want to display it in different date time format (like July 11, 2017 12:35PM) instead of the system default 2017-07...
How does the Advanced Applies to field work on the related list form?
I am trying to apply the related list to more than one table, but there is a lack of documentation explaining how the advanced 'applies to' field works. Can someone explain to me how to apply the related list to more than one table please. I understa...
hide activity stream
How to disable the Activity stream button on Requested Item and Catalog task across all views?
Resolved! How to Check if a Journal field is empty
Hi, I tried to check in a mail script and a business rule if a field of journal type is empty, what is the best way to do it? does it different if i'm using "Journal Input" field? thank you!
Resolved! Date should capture when the incident is resolved
Hi All....on incident form i have to create a new field called "Last Resolved' on the Incident page which should capture the date when the Incident was last marked as resolved. Please help me in this.
Resolved! How to add my custom catalog to the self-service - service catalog ?
Hi CommunityI created a custom catalog and I want to add it to Self-Service -> Service Catalog in the application, that is to say, I want to see My Catalog when I click on "Service Catalog" module, instead of the current "Service Catalog"Any ideas ...
Resolved! How can I limit the choice list of a lookup select box variable based of the selection of another lookup select box variable?
I have two Lookup Select Box variables on a catalog item that reference to two columns on a specific table (Application Name and Permissions). These catalog item elements allow the requester to choose one Application Name and one Permission but have ...
Add user to Ad group
I have a requirement to add users to AD groups via ServiceNow Orchestration. What is the best way to do this? I thought it would be update AD object but i'm note sure what to put in Object data field.
Resolved! CI - Asset management
Hi, I was wondering what is the best practice to associate new CI to an existing asset, which has been already used in the past for a CI, but that CI got decommissioned. Example: A user is not using a laptop anymore so the asset goes to stockroom, bu...
Resolved! Is Project Management module a free plugin or we need to subscribe?
Hi All,We are planning to build Project Management in ServiceNow. Is the current Project Management plugin comes free with basic ServiceNow or we need to subscribe it?
Resolved! Is it possible to add multiple users to a field in a record (without using groups)
So I'm creating a table in ServiceNow that holds information about Applications within the company. The end goal is to create a Service Request Catalog Item for users to request access to different applications.To start this I've added 3 new columns ...
Resolved! Change "Change Task" status when Change Request Status Changes
I need to be able to change the Status of any Change Tasks that are in a pending state to "Open" when a change request progresses to the "Scheduled" state. I have created a After, Update business rule with the following script. The rule is running be...
