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Resolved! Problem description max_length

Hi!  I am currently working on getting data out of the problem table.I am getting the schema out of the sys_dictionary definitions for the "problem" and the parent "task" table.The "description" field of the "task" table has a max_length of 4000.This...

hpesata by • Kilo Expert
  • 1699 Views
  • 4 replies
  • 0 helpfuls

Resolved! Want to export huge data through report.

Hi All,I want to export a huge date about 4 lakh row of data.I am trying to export in excel,it giving at maximum 50,000 row in excel.Please let is it maximum limit of the service now or is there any way to export it.Please suggest a solution.

salu by • Mega Guru
  • 3317 Views
  • 10 replies
  • 0 helpfuls

Resolved! ADFS Relay State URL encoding

We are looking for some advice for how to encode a URL with a RelayState so it can be properly processed by ADFS.We are configuring the ADFS and Service-Now to enable deep linking of embedded links in notifications messages to work even if the user i...

BobKendall by • Mega Contributor
  • 6448 Views
  • 4 replies
  • 0 helpfuls

Resolved! Process Flow Formatter Issues

We've always experienced issues with our Process Flow Formatter. Specifically, the way it should work (according to the Wiki) is that the stages selected in the Condition Builder when creating a Formatter are the stages that should be highlighted on ...

She Sull by • Giga Guru
  • 3118 Views
  • 1 replies
  • 0 helpfuls

ServiceNow Lite - A possibility ?

Does anyone know if ServiceNow would ever consider providing a lite edition to encourage startups to use the platform ?  As part of my day job I develop in ServiceNow for a large bank, but by night I'm helping my ****'s small self-catering / property...

Resolved! How to change the field on parent form based on child record.

I have change record with three tasks underneath it   Coding,Code review and documentation. How can I make the close notes mandatory when the code review task is complete. I tried UI policies as well as client script can you help me with an example h...

hsingh by • Mega Contributor
  • 6332 Views
  • 10 replies
  • 0 helpfuls

Resolved! Change Request views based on Change Request Category?

We have a change request form with more than 100 fields on it and now trying to enhance it to display minimum fields based up on category type that will improve performance and as well as a clean view to the users. We can do this using client script(...

sysparm_order=sys_id not working

Good day!  Does anyone here experienced having problem with "Breaking Up Large Exports" using CSV and using sysparm_order=sys_id. My data are not sorting properly in my CSV file. Am I missing something? Thanks!  NICK

Stubborn records refuse to be deleted.. Ideas??

Background:I've been setting up Asset management for our Company, loading data etc, determining if I have all my transform maps set up correctly etc, refining, and such, well in this process of uploading several excel sheets multiple times, I now fin...

dline by • Giga Contributor
  • 2731 Views
  • 3 replies
  • 0 helpfuls

*URGENT* Deep Linking Issue

Evening All,  I currently have a call open with ServiceNow but the progress is slow, so i thought i would throw the question out on here as well.  Last week, i implemented pingfederate, but due to some issues, i backed it out. I have reverted all of ...

arobertson by • Tera Guru
  • 2826 Views
  • 14 replies
  • 0 helpfuls

Audit of changes made to a form

I'm still new to the ServiceNow Admin role, and I've been asked today if there is an audit/history of our Change Request form.   We'd like to know when a particular field was added to the form.   I haven't been able to find anything in the logs so fa...

Debug Import Set

When running a user import via an LDAP server, there are several user records that error during processing.   I have dug through the import logs but the error messages are not descriptive enough to tell me where to start.   Is there a way to turn on ...

wipeout630 by • Mega Expert
  • 3540 Views
  • 4 replies
  • 1 helpfuls

Resolved! File attachments on Catalog Items

We have a financial shared services center as a primary stakeholder for ServiceNow. Due to the line item nature of their work, many of their Catalog Items necessitate the user download an excel sheet, fill in the line items, then re-attach during the...

Uncle Rob by • Kilo Patron
  • 5213 Views
  • 4 replies
  • 0 helpfuls
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