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how to delete reports?

I created reports in our CMDB Config Database and want to delete these. I looked around and could not find how to do this

chuluotabob by Kilo Contributor
  • 6877 Views
  • 4 replies
  • 2 helpfuls

Trigger two workflow on same table at same time

I have a main workflow that is running for a catalog item.i have created another separate workflow "A" on req. item table which is getting triggered when that state changes to "Awaiting user info".these two workflows are not linked and i can't create...

avani2 by Giga Contributor
  • 5792 Views
  • 6 replies
  • 0 helpfuls

Setting scale values for numeric scale on survey

On my survey, I want to assign 3 to be the first number displayed and to be the highest ranking, and 1 as the lowest ranking.   Right now, my survey displays the numeric scale as 1 first, then 3 last.   Can I switch this so 3 is displayed first, and ...

Screen Shot 2016-05-24 at 12.31.55 PM.png

How do I compare two environment

I'd like to find a way in servicenow where I can compare my Test Environment with Production Environment.   For e.g. I've 5 servers dedicated to Test Environment (for application testing) and 5 servers in production. I'd like to compare against follo...

dkhanna01 by Mega Contributor
  • 2030 Views
  • 5 replies
  • 0 helpfuls

What is the difference between SLA stages "Achieved" and "Completed"?

Hi all, the above image shows the SLA stages available in ServiceNow (referring to ServicenowWiki).I would like to understand the difference between the stage "Achieved" and "Completed". What are the conditions that trigger each of them?As I understa...

SN SLA stages.PNG
mint by Mega Contributor
  • 4831 Views
  • 1 replies
  • 5 helpfuls

Resolved! How to reset a form design?

Hello,I was recently trying to create custom variables for the Contract form, but a problem occurred. I'm not sure what happened, but basically the entire form has been deleted! Is there any way to set the form back to its default state?Thank you!

shoobadoop by Tera Contributor
  • 6973 Views
  • 10 replies
  • 6 helpfuls

Resolved! Get Next Incremental Number skipping values

Hello, I have a Business Rule on the CMDB CI Computer table that will create a new asset tag "BEFORE" "INSERT".I noticed that the auto-number counter is SKIPPING values. It starts at 30,000 and creates the new asset tag but it only creates even-numbe...

Screen Shot 2016-05-11 at 11.54.53 AM.png
Katie A by Mega Guru
  • 7159 Views
  • 13 replies
  • 10 helpfuls

Report and Gauge relationship

From a report, a gauge can be created using the "Make Gauge" button.   Once this is done, the "Make Gauge" button disappears.   I have some questions about the philosophy of the relationship between Reports and Gauges.  Does a gauge get updated when ...

Merged two update sets and now I'm in real trouble

I have two update sets in my DEV system (Let's call them "Update A" and "Update B").   They were created by two different developers but are part of the same release.   I decided that I would try to migrate "Update A" first and then "Update B".   Whe...

ewilks by Giga Expert
  • 2403 Views
  • 3 replies
  • 4 helpfuls

Resolved! Finding Multiple, Specific Change Requests

Hi all -Is there a way to do a search for a short list of change requests that don't follow a sequence?What I am trying to do is take a list of change requests that I have captured from a long report, sorted out the ones I do not need to monitor, and...

scottdw by Tera Contributor
  • 5119 Views
  • 7 replies
  • 3 helpfuls