Hi, We have enabled 'Service Portfolio Management' plugin in our instance. The requirement is to display outage details and availability report of Applications in the dashboard. Please guide me on this. Thanks,Gopi
Hi everyone,I have the following Catalog Client Script to make a field mandatory if a user has a specific role.function onLoad(){var user = g_user.hasRole('it_security');if(user == true){g_form.setMandatory('risk_comments_1',true);g_form.setMandatory...
Hi AllAnyway to retrieve view name in business rule? I tried current.view.name, view.name, sysparm_view.. but all cannot get the view. Anyone one can help?Thank you.
Hi,I have created a UI Action of List Choice Type and have fetched the selected values in client script.Is there any way if I could use the same fetched values in my server side part of same UI Action?Can we pass the values in gsftSubmit?
Hi all,I was having 1083 records with me in excel,i want to update the data in alm_hardware table and don't wanted to create any new records.From the script if(action=='insert')ignore=true;i updated some records (like asset tag,acquistion method)and ...
We are creating a custom widget that contains the incident resolution time (gr.resolved_at) and incident close time (gr.closed_at) but want to display it in different date time format (like July 11, 2017 12:35PM) instead of the system default 2017-07...
I am trying to apply the related list to more than one table, but there is a lack of documentation explaining how the advanced 'applies to' field works. Can someone explain to me how to apply the related list to more than one table please. I understa...
How to disable the Activity stream button on Requested Item and Catalog task across all views?
Hi, I tried to check in a mail script and a business rule if a field of journal type is empty, what is the best way to do it? does it different if i'm using "Journal Input" field? thank you!
Hi All....on incident form i have to create a new field called "Last Resolved' on the Incident page which should capture the date when the Incident was last marked as resolved. Please help me in this.
Hi CommunityI created a custom catalog and I want to add it to Self-Service -> Service Catalog in the application, that is to say, I want to see My Catalog when I click on "Service Catalog" module, instead of the current "Service Catalog"Any ideas ...
I have two Lookup Select Box variables on a catalog item that reference to two columns on a specific table (Application Name and Permissions). These catalog item elements allow the requester to choose one Application Name and one Permission but have ...
I have a requirement to add users to AD groups via ServiceNow Orchestration. What is the best way to do this? I thought it would be update AD object but i'm note sure what to put in Object data field.
Hi, I was wondering what is the best practice to associate new CI to an existing asset, which has been already used in the past for a CI, but that CI got decommissioned. Example: A user is not using a laptop anymore so the asset goes to stockroom, bu...
Hi All,We are planning to build Project Management in ServiceNow. Is the current Project Management plugin comes free with basic ServiceNow or we need to subscribe it?
