I have updated the cost field for all of our hardware product models. How do I update the costs for the assets associated to those models? The cost in the asset record does not automatically update per the cost in the Product Model.Larry
Hello Community,I was wondering if anyone on here would know why this situation would occur. It seems that a user has created two Change Requests.The odd part is they both have the same UID and I thought that ServiceNow would never created the same...
We have many licenses that are subscription based. What is the best way to enter these into the system? I want to enter a record into the Software license asset table so that I can keep track of all the licenses centrally. Then I would enter a contra...
Trying to load data on import set table....but it is not coming in the list of EXSITING TABLE.There was no ACL's created for this table...I have created the ACLs.Please help....its urgent.
Hello,I have set up imports to our CMDB tables from both SCCM and Casper.There is an issue with the model import. The the model "name" is not importing properly. In most cases, it works fine, but sometimes the "name" field is not importing, even thou...
When I am working with update sets I am seeing, what appear to be duplicate updates. Please see the example image below. Why are there 2 INSERT_OR_UPDATE catalog variable set changes to "Application.New Contractor Access Request".Being a newer admini...
Which relationship type can be used to relate ESX Server and a virtual machine?Does "Members::Member of" work?
I'm working in a dev instance (Fuji) and I've created a new application that extends the task table...Within it, I've created a UI Policy that states, if field X is true, then make work notes mandatory...so, when I was testing, the notes became manda...
I am trying to edit the stages of demand management that display of the top of "create new" records. How can I do this?
does the demo instances of service-now changed their password and username? because I cannot anymore log in using the "admin" username and password. I'm using the instances in my service-now connector task
Hi,I am just trying to archive incident records with related Affected CI's.I created a Archive rule, which works expected and archives incidents as per my condition.I have added new Archive related record rule and selected Reference as Affected CI's ...
I have a related list on a form that I need a currency column to total up to a field on the form. I want to use a Dictionary Entry Calculate Value to total so it totals instantly without an update to the record of the related list. Is this possible?
Currently, we have our environment setup to use IP Address Access Control to only allow users that are on our network. We would like to open up our environment so people can get to it from anywhere, but if they are not on our network, it would requ...
Hello All,I am looking for some advice on how best to approach this, I'll try and explain what I am trying to achieve.I am trying to build a process where people request access to File Shares and the approval goes to the owner of that share.On the re...
Im trying to relate a CLOSED incident to a problem....But it seems like this is not possible, which puzzles me a bit...As it is very good practice to relate closed incidents to problems, as "evidence" to support further investingation for a root caus...
