I am currently on the Helsinki ReleaseCannot understand the purpose of dollar sign and curly braces inside label tag.<label class="control-label" for="inputSuccess">${Location}</label>The full HTML:<form class="form-inline well"> <div class="form-g...
hi Allwhat will happen when we delete ci but not the asset and again discovery gets the ci back?? would that relate to existing asset? or create new assets or just be there without any linkage between both?
I'm currently working in a Geneva instance & am trying to report on Incidents caused by Change requests. For my basic reporting in this category, creating a report based on the Incident table & using the "Caused by Change" field in my criteria usua...
Currently implementing a SAML / ADFS Integration with a client. Very similar settings to the handful I've done in the past. We're receiving the following error on the ADFS side: The Federation Service encountered an error while processing the SAML...
Currently in CMDB, we have CI to user and CI to Group relationship exists.I would like to create CI to location relationship since my CI (particularly services) are mapped to one or more locations. I can create two tables cmdb_rel_loc_type and cmdb_r...
Hi How to create a related record section in a form.For example I need to create a related record list to be appeared in incident form. like we get in problem or change management.Can any one help me outThanks.
Hi guys,I want to use GlideRecord in ACLs. I know it is possible but is it recommended?I have an 'ABC' table and the records go through an approval workflow. I need to create an ACL that will restrict approvers related to a particular record( to view...
HiI have view rules on change request form likeEmergency View rule: When 'Type' is 'Emergency' (for Emergency type change request).Normal View rule: When 'Type' is 'Normal' (for Normal type change request).I created a view named "Summary View" wi...
On the asset application, what is the meaning of each state and substates when used together.
Hi,I need to make the Close notes field mandatory when a problem state changes to Closed/Resolved. I'm using this client script, but it doesn't seem to be working.Here's my codefunction onChange(control, oldValue, newValue) { if (oldValue == ne...
Hello - I wanted to create a custom string field on the Contract table that would follow a specific syntax...for example, the number of characters in the field should equal 8, and the first two should start with FA, while the remaining six characters...
I technically need quarterly, but since that's not an option, my next best is creating four events, one each quarter, that repeat yearly. But there's no option for yearly!Periodically 365 days would be a fine replacement, but I don't want to have to ...
I have one select box variable. My requirement is if I select any value in that field I need to restrict the record in Reference field under that.See the script below:Client Script:function onChange(control, oldValue, newValue, isLoading, isTemplate)...
Guys,I have a user group called 'Servicenow'--I want to rename it SNOW in my instance. so I know I can directly search for the group and can rename it.my concerns are :the groups are used by different request item and they have several other uses.cas...
Incident Metrics - Require a Metric Instance to calculate the duration of a ticket assigned to a particular group irrespective of how many times the ticket was reassigned to the group. The instance should measure the total time duration the ticket wa...
