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UI Action Button on Group Table

Hi,I wanted to create a new UI Action Button in the Users Tab (in the related list) in a group form. By default, there is a UI Action button called 'Edit'. How I can make this 'Edit' button to be visible to only Admin and hidden for all.And the new U...

BKSharma by Giga Contributor
  • 128 Views
  • 1 replies
  • 0 helpfuls

Visible on summaries

Dear Community,   is it possible to control somehow the Visible on Summaries variable on Service Portal? I just need to set up this via the script as I have the requirements that it should show/hide depends of options selected. ( its the variable set...

Convert attached PDF to text

Hey all, I want to parse data which is attached to record/incident and get that data into Text format. Does anyone know how can I achieve it? 

shan82 by Tera Contributor
  • 1089 Views
  • 3 replies
  • 0 helpfuls

SOW Edit View

Recently I updated our Service Operation Workspace application to 6.1.7 from 5.x and I see there is a new feature to edit a record from the list view. However, when I click that edit button to view the form on the right pane, it says "This form has n...

IssacR by Tera Contributor
  • 402 Views
  • 3 replies
  • 0 helpfuls

Need help on ATF

We have one variable , it is not visible in portal. while submit the request , ritm and sc_task is generated.when i open the  sc_task record, variable is visible and it is mandatoy.so how can i achieve in ATF, I have used set variable value  but it i...

pawank2 by Tera Expert
  • 487 Views
  • 13 replies
  • 0 helpfuls

Using teams email address in notifications

I have a requirement to send emails to Teams channels. Upon reading in Microsoft site this is not possible if teams is part of Office 365 Government plan. Has anyone done this for teams in this plan? 

samadam by Kilo Sage
  • 386 Views
  • 4 replies
  • 0 helpfuls

ECB Exchange Rate Schedule Job

Hi All, There is one table fx_rate in service now which stores currency rates. As  per the service now documentation, there is one schedule job ECB Exchange Rate which updates fx_rate table daily. When I go in scheduled job list view, I could not fin...

Understanding GlideDate() and GlideDateTime() in ServiceNow:

Understanding GlideDate() and GlideDateTime() in ServiceNow:ServiceNow developers frequently work with date and time data to manage records and processes effectively. GlideDate() and GlideDateTime() are essential classes in ServiceNow for handling da...

Selva Arun by Mega Sage
  • 11345 Views
  • 1 replies
  • 7 helpfuls

change request

answer = {    // Configure policy inputs here    u_vp_approval_mandatory: false};var vp_approval_required = false;var gr_conflict = new GlideRecord('conflict');gr_conflict.addEncodedQuery("change=" + current.sys_id + "^type=blackout^schedule.ref_cmn_...

Bhavani1995 by Tera Contributor
  • 208 Views
  • 4 replies
  • 0 helpfuls