Hi,Please help me that i want to learn ServiceNow Javascript from Servicenow official website.help me the link for learning from scratch. I want to learn Pure Javascript help me the guidelines which is the better way.Thanks
Hi Community! I am having a concern in cancelling the existing flow executions to keep only one execution run for the same record. My requirement is, In CSM, I need to call the Sub flow from the After BR when a field changes in the Account Record. I ...
Hi,I created a catalog item. When I test it as an admin, it works: the flow is triggered: approval, etcBut when I impersonate an end user, the request is cancelled automatically.I verified that the end user's profile has a manager.One thing that I su...
My production instance was on older watermark format which was not using random formatting and recently we upgraded to Random Watermark Support plugin, which means system is generating random watermark. But will the system still support emails coming...
Dear Experts, I am running into an issue. I drew a notification script for specific user groups.. The notification is getting triggered to a specific group e mail address in CC but when the priority is raised, the notification is going to the group ...
Hi Community, For one of the RITMs, the ticket was closed by the assigned user, after which all fields became grayed out. Even after the ticket was reopened. How can we check who reopened the ticket. @Ankur Bawiskar Regards,Tulasi.
Hi everyone,I’m facing an issue with a Standard Change Template I created. When I open the Change Request Record Producer from the Service Portal, the Type field is still displayed as Normal, even though it should be Standard.I’ve already applied the...
I have a requirement in a catalog item I have written a variable set in that i want to add a variable with type check boxbut my problem is the check box variable name should be in red colour as shown below Is this possible ??Thanks in advance.
Hi, I have created a notification in ServiceNow where the Message HTML contains both text and embedded images. While moving the changes through an update set, I noticed that all notification-related configurations are being captured correctly; howeve...
Hello, I am looking for a solution to integrate SentienelOne to ServiceNow via API. Actually, we are wondering if anyone use SentinelOne as input tool to populate the CMDB?Thanks
Ask - As per the requirement, the quiz designer should display the quiz result immediately after submission and allow the user to retake the quiz if they do not achieve a passing score. In the current OOB configuration, quiz results can be communicat...
We have observed instances where the same knowledge article number is assigned to completely different knowledge articles, leading to data inconsistency and confusion.We are currently evaluating approaches to identify such duplicates and implement co...
Creating change request in Core UI is not working, it keeps redirecting to the homepage.Workaround is to switch to Next Experience UI.Do we have a permanent solution for this in without changing the UI?
Is it possible to transition from my tasks in the Employee Center to my approvals on the platform?We want to handle change request and change task approvals on the platform side, but we need a link that allows employees to directly access the platfor...
Hello everyone, I am currently developing a catalog item containing these 5 SCTASKs. The requestor specified what will each SCTASK will contain which are fields that differ from the other per SCTASK. Every SCTASK contains different fields.They also r...