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How to popup the HTML image

Hi, I have a html field in incident form once i upload an image on html field and save it. it is showing in activity section so once i click on that image in activity how should pop up that iamge as like attachment.Can anyone please help on this, It ...

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mania by Tera Contributor
  • 321 Views
  • 1 replies
  • 0 helpfuls

Reoccuring scheduled Tasks

Hi i have a requirement to create reoccuring schedule tasks based on a definition record (kind of mimicking outlook). I have a custom definition table and have created an activity task table that extends the task table. I have created a catalog item ...

Nabilah by Tera Contributor
  • 420 Views
  • 1 replies
  • 0 helpfuls

Extends a table issue

Table A -> 2 Fields Table A5 and Table A1 etc Table D-> 2 Fields Table D1 and Table D2 Table D is extended from Table A So if I create a record in Table D, the record is creating in Table A and Table A5 field is increasing? Table A5 is a Number Maint...

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How to add multiple option in report

Hello Community! I have one requirement The elements should have the ability to filter assignment groups by one, multiple, or all.How to create report. Please help!

Asha Pathak by Tera Contributor
  • 654 Views
  • 12 replies
  • 0 helpfuls

Resolved! Report

Hello Community! How to create following type of report  Pleas 

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Asha Pathak by Tera Contributor
  • 575 Views
  • 9 replies
  • 2 helpfuls

Integration questions

Hi Team,Am beginner in integration.Recently I failed in interview.I want to learn REST API Integration.Could you please provide answers for below questions   How do you manage sending large amount of data from 3rd party to SNOW? If refresh token is e...

sainath3 by Mega Guru
  • 1863 Views
  • 4 replies
  • 0 helpfuls

integration user question

I have an odd issue relating to the setup of an integration account. When I use my username and testing via postman, the integration works. When using  new integration account I have setup, again, testing via postman, it errors with an "error of inva...

Jack62 by Giga Guru
  • 369 Views
  • 1 replies
  • 0 helpfuls

Ask for approval actions

Hi Team,I used the ASK FOR APPROVAL action to create approvals for a request item. For one approval, I set the rule to ANY ONE APPROVER, and for the second approval, I set it to EVERY ONE APPROVE. The approval records are stored in the approval table...

Creating Assignment Groups

We are transitioning over to SN from Cherwell. In Cherwell we have teams which are the equivalent of assignment groups in SN, Does it make sense to just do a lift and shift of our team names in Cherwell over to SN. For many reasons, our service desk ...

Gee1 by Kilo Contributor
  • 1723 Views
  • 5 replies
  • 2 helpfuls

Resolved! Match Email Record to Variable in Workflow Studio

I'm working on a workflow to update the caller of an incident if the email address they used to contact us matches the secondary email address on their profile.I'm running into an issue with the Email Record field in the "Get email header" action. I ...

dowson by Tera Expert
  • 682 Views
  • 2 replies
  • 1 helpfuls