Hi,Is there any other way to connect their outlook(client outlook) to our dev instance & it should not affect their real tickets.Note: We are not prefered Email Forwarding Method.Can anyone help on this, It will be helpful.Thanks!
Hi, @AnirudhKumar Kindly help me to export KB article as PDF. I need a button called Export as PDF in kb_article page which will export the repective KB article as PDF.
Hi,ESC Portal - My Tasks Page In the ESC Portal, when the Reject button is clicked, the input field appears as a single-line text box. I want it to be a multi-line textarea. I tried using DOM manipulation in the sn_ex_sp_action_type client script, bu...
Hi Need a sollution for Change approval in Servicenow Currently in our system, when a change is raised, the affected CI list of the change will be added with the respective environment (EV) related to the application impacted in the change along wit...
I was recently inspired by Chuck Tomasi's post on gs.getMessage() - The Second Parameter, but when I tried to add a second parameter to the client-side getMessage() function, it didn't seem to work.Does anyone know if the client-side getMessage() fun...
Hi all We currently have integration hub connected to Ad using the AD Spoke. The spoke connects using an LDAP Connection. As we have multiple Domain Controllers it can take a while for all the servers to replicate. I have bene asked if it is possible...
Testing an upgrade to Yokohama: I have state model transition condition scripts [sttrm_transition_condition] managing the transition from new to assess, which will put up an info banner and prevent the transition if the condition is not met. e.g. no ...
Hi all Please help me solve this For SCTASK list view, in default view, as a admin, I want to add request.requested_for field So, I went to configure list layout and added the dot walking field as shown below hBut when I impersonate few users, th...
Hello, I'm creating the flow for my service catalog. I associate it with the catalog item, and when I run a test, the request is always created with the status "Not Yet Requested" in the "Approval" field. Until, for example, I manually change the fie...
Hi,,I have a requirement in Transfer order, in which I need to autopopulate assignment group from table "alm_transfer_order" variable "From Stockroom" assignment group should be copied to "alm_transfer_order_line" assignment group.Do anyone have idea...
Workflow showing duplicate approvers for the group approvals in Parallel.
Hi Community, I'm trying to restrict access to a custom view called "edit" on a specific table. The requirement is: Only show the "edit" view to users who: Have the role "xyz"ORBelong to the group "abc" If the user does not meet either of these con...
Error updating record: null when trying to set Life Cycle Status Status on cmdb_ci_server table in flow designer.
Hey All!Our organization has just begun the transition to a new ServiceNow instance which includes quite a number of changes compared to our previous instance. One of these key changes is the move away from custom separate location fields for Site, B...
Is there a way to create ONE report with both Requests and Incidents in the same report? Our teams work on requests/incidents and projects. Managing them on multiple reports is very difficult. The closest thing we have is a dashboard that has both...
