Resolved! How to restrict users to only pick from calendar icon
I have a date field which I want to restrict users from manually entering the values instead only use the calendar icon to pick. Is this possible?
Forum Posts
Resolved! How change due date format in flow designer ?
Hi, want to change the due date format of RITM in the input of REST api step as shown in the screen shot. Due date: 2025-02-11 09:53:51 want due date in this fomrat 2025-02-11. and use this input variable in the request content in REST step. How can...
Resolved! How to add closed incidents in the problem form related list incidents?
OOB allows only active incidents to added as bulk to the problem Is there a way to change this default behavior? I have found that OOB script include which is protected BulkAddIncidents . But is there a way to change this via any system property? Tha...
Resolved! Latest attachment not visible on the request after removing ZZ_YY from attachment name
Hi Everyone,I have a requirement of making attachment mandatory based on the value(Select-box) in one of the catalog item. So, instead of generic attachment(paper clip icon) I have used attachment variable in catalog item. Please refer below image fo...
Resolved! Adding the "Add to Visual Task Board" in the Service Operation Workspace
Hello everyone! I am wondering how I can add a button in the drop-down menu to the Service Operation Workspace that allows me to add an incident or User Request to a Visual Task Board of my choosing. Thank you for your help!
Role restriction
The same person is unable to provide more than one approval on a single Change request. The person who implements a change is unable to provide an approval for it, using BR.
Handling Real-Time Field Updates in Record Producer Forms
When a user fills out the Record Producer form, some fields (e.g. Field 1, Field 2) are dynamically updated by backend integrations. However, upon submission of record producer form, these fields revert to their original values from when the form was...
Resolved! Need to close the change task for cancelled change request, for change task state field is gryedout
@Ankur Bawiskar can you help me with below issue.We need to close the long back created change tasks were state field is greyed out in draft state.already change request is in cancelled state. But still change task are in draft state. Tried backgroun...
Need to know the feasibility to create fields dynamically on Servicenow portal form from Azure
Requirement:There is a drop down field with 30 options on Marketplace form. On the basis of the selected option, we need to fetch the JSON file from Azure to Servicenow. (Each option having different parameters list to be displayed on form)Add an opt...
Change module rework - moving back close to OOB
Currently, we have a heavy customization built on the Change module and we need to remove customization and move back closure to OOB. Kindly suggest, if there is any process that we should follow and do ServiceNow provides assistance and any guidelin...
How to Make the Embedded list mandatory
Hi Team,We have embedded field in Change Task table. We are trying to make the embedded field mandatory when the change task is in open state. Kindly help me how to proceed it?
Resolved! How do I create a client script just for Agent Workspace?
Looking to clear a field on the Incident form with an onChange client script. I want this done for Agent Workspace -- how do I do create one such that it executes in Workspace? Note: I've got a UI Policy set up that works for the platform and Agent W...
How to get value of dot walking field in client script?
How to get value of dot walking field in client script?
Resolved! Two parallel level approval
I have to create Two parallel level approval through workflow i.e. both generated at same time - however RITM cannot get created until both groups have approved and if anyone rejects then RITM should be cancelled. Can anyone please help me out. Thank...
Service Bridge E-bonding is not working
Hi all, In our instance e-bonding is not working from the provider side. As i have check from both of the instances the consumer instance is working fine and getting e-bonded with correlation id but on the other hand provider instance is not getting ...
