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Number as hyper link

Hi all, i want Number as hyper link (Incident,problem,Hr profile tables) when we click on context menu just like copy to clipboard i have created a context menu as HTML-formatted link when user click on this the incident number should be copied as hy...

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shaik23 by Tera Expert
  • 525 Views
  • 5 replies
  • 0 helpfuls

Resolved! UI Action Condition

Hi AllWe have a UI action on the incident table that we need to restrict access to for only records with a correlation_display that starts 'MSFT'.The condition I'm using is 'current.correlation_display.indexOf('MSFT')==-1' but this is removing the UI...

Steve29 by Tera Expert
  • 689 Views
  • 7 replies
  • 3 helpfuls

Resolved! Called script include using reference qualifier

called below script in a reference qualfier while calling passed a parameter but the value not getting pass script include function Reference qualifier: javascript:newCIvalueretrieve().getCis(current.variables.name_of_application_service_you_wa...

GBS by Tera Contributor
  • 1076 Views
  • 14 replies
  • 2 helpfuls

Plan for instance setup

Hi, Does any one have a sample documentation plan to setup an instance from scratch with catalog items, scripts, flows, and other modules that require for an instance to function. Thank you,Sharley

Angel raj by Tera Contributor
  • 424 Views
  • 5 replies
  • 0 helpfuls

Resolved! TAG &

Good morning, Could anyone help me?I would like to know if it is possible to automatically trigger an email notification to 1 or more users as soon as a tag is associated with an incident?Many thanks in advance for you help,Best Regards,Rodolphe 

RodolpheT_ by Tera Contributor
  • 531 Views
  • 6 replies
  • 3 helpfuls

Add/Remove Relationship Catalog Item raise request

Hi,I've a requirement to build a catalog item where end user needs to select the Action Item (Add/Remove) as per below screenshot - 1. When user selects 'Add' and 'Select the Parent CI' (It's reference to cmdb_ci table) and then user needs to select ...

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