Forum Posts
Script Not working in flow designer
below script not working when i try to create record using flow designer in group table
Creation on database view for Change and Outage tables
Hi All, Can anyone please help to create database view where clause for below mentioned tables. Table Variable prefix cmdb_ci_outage - cochange_request - chgtask_outage - out Thank you in advance.
Some how the c.rows automatically changing back to 0 even though i have added a row
Hi Team,Some how the c.rows in the client controller script(custom variable) automatically changing back to 0 even though i have added a row, I have used this custom variable and widget in my record producer to replica the OOB MRVs. HTML:<div><p><str...
Resolved! Set variable set to read only on change request created from a record producer
Hello, I have a variable set on a change request that I would like to show as read only. I have set the variables within the variable set to read only but this does not work for the entire variable set. Grey out the section on the right like the sect...
how to add new label on choice list.
Hello Team,I have requirement to add new label to the impact variable on incident form and list view also.The new label should apply when the state is not equal to closed and resolved state.Please suggest how to achieve this.@Ankur Bawiskar @Dr Atul ...
Portal - removal of a certain text and URL
Hi All,I have a requirement. I need to remove the highlighted portion from the portal.Can someone guide me how to do this as I am new to portal configurations.
Resolved! controlling the Creation of Change Task under Change Request
Hello Everyone, Here i have one Requirement. Here i have Change request having option Approval and Change Task options in related list. Approval option having Requested, and Change Task having New and Edit options. New option is in disabl...
Notifications are not triggered as per configs
ISSUE:We understand that your Notifications are not triggering as per configsSOLUTION PROPOSED:We investigated and identified that the email notification "MTH SCTask Group Assigned (LIMS)" created on the SC_TASK table is being sent out when 'sc_task....
Add Date field in g_modal in agent workspace
In HR agent workspace we need to add date field in g_modal window.
Hardware Model & Intune
HiI am currently involved in a Hardware Asset Management (HAM) implementation and migration project. We are setting up Hardware Asset Management for a customer in a Greenfield instance . We will be loading asset data manually for compute and workplac...
Need to email only specific attachments that are present in the Incident form
Hi,I have created a UI action on my incident form and set up an event. The UI action calls the event and a notification is triggered which I set it up. Now, I've enabled the option "include attachments " in the notifications which as a result is send...
If "ALL or N/A" is selected don’t allow any other selections.
Hello Everyone,I have one requirement related to the catalog item. In my catalog item there is a one list collector.REQ : If "ALL or N/A" is selected don’t allow any other selections in list collector.Table - Sys_user tableHere multiple values in lis...
"Create Emergency Change" UI action should be only be visible for P1/P2 incidents.
As a change manager, I want an emergency change to be created only from P1 or P2 incidents.1. Edit Change Interceptor to disable Emergency change.2. "Create Emergency Change" UI action should be only be visible for P1/P2 incidents.3. Impersonate itil...
Resolved! Copying bookmarks to another user's profile
Hi-Is there a way to copy over bookmarks from one user's profile to another? I've looked but haven't found a way to do so, and I'm not sure if this is possible.Thanks!
