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How to make field editable in workflow switch activity.

I want to make editable TYPE field on the switch activity, once the switch is created the type is read only how to make it editable(i have seen UI policies but can't find how this field set it is always read only).Please help how to achieve

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T VENKATESH by Tera Contributor
  • 571 Views
  • 3 replies
  • 0 helpfuls

Dictionary set

Greetings, I am searching for a dictionary or database of all the fields ServiceNow uses on the SPM side. Any help on where I can find this. The level of detail isn't so essential as me just getting a tangible set of fields. Thank you.

OlubunmiJ by Tera Contributor
  • 343 Views
  • 1 replies
  • 0 helpfuls

Best Practices for Opening Future Change Requests

We have groups that create change requests in January for their monthly maintenance windows (Jan - Dec).  Does anyone know what the best practice would be for opening change request in advance?

Marchele by Giga Explorer
  • 397 Views
  • 1 replies
  • 0 helpfuls

Where is the Service-Now learning modules for Service Catalog?

RITMs, INC, Fulfillment, I have really never heard these terms before. Where is the learning path, video, whatever, for Learning about the Service Catalog application within Service now? The Learning button located on this page 404's:https://www.serv...

LakeB by Tera Contributor
  • 555 Views
  • 3 replies
  • 3 helpfuls

TIny MCE

after copy pasting the text I am unable to find the keep formatting popup even tiny MCE plugin is installed

Bhavani1995 by Tera Contributor
  • 236 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to copy Favorites from one instance to another

Hello Community, I am working a lot on my customer's TEST instance of ServiceNow and I do customize my navigation panel a lot with favorites however, I wonder is there is an easy method of copying this personal setting from TEST instance to PROD?  I ...

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Tranformation event script vs Explicit Transform map script

I am curious to understand the transform map scripts execution order. As per the docs Import set functionality offers scripting capability at 3 locations. 1. Explicit Transform Map script (Executes after row transformation and before DB update) 2. Fi...

Afsar2 by Tera Contributor
  • 692 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to query the sys_template table in mass

Hello all,      I am attempting to query the sys_template table with gliderecord and it appears that I cannot query the table to get a record set.  I CAN however, query the table for individual records with this code: var template = new GlideRecord('...

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lonesoac01 by Giga Guru
  • 603 Views
  • 1 replies
  • 1 helpfuls