I remember using this field in the past versions of servicenow. However, I'm not seeing this field anymore. Has this functionality been removed? Can it still be enabled?
Hi,How to calculate average resolution time in days for incidents by using performance analytics.Thanks!
how can I show a server side defined value in HTML in portal?
I have a look up select field where I am populating the values of u_code, u_label by seperator (u_code|u_label)then I have a single text variable which is read only where I need to auto populate the u_code that is getting displayed in the look up sel...
Hi All,Thank you for taking your time and helping me out.Please help me out, I am working for long time on below requirement.I have a requirement where We have 6 check box variables(next to each other like options variable):If choice 1 is selected t...
Hi Community!I have a Catalog Item where the first variable is 'Requested For'. I am able to retrieve the User record without issues and then populate a bunch of 'Single Line Text' where the values are auto-populated based on the Requested For. Easy!...
We have created widget. In html . Written url and their href link. And then moved to other instances. But when clone and upgrades happens. It's url automatically gets changes . Pointing towards other instance. How to make it dynamically via system p...
Hi All,Please help me and thanks in advance.The requirement is on change of yes or no variable, the code that is entered on another variable needs to be validated. ie. If yes is selected for choice the code variable needs to have a k in the entered ...
Hello everyone, I have a requirement to display VIP flag for 'Requested for' for Request. This flag should be displayed on REQ, RITM and SCTASK form. I referred to the below community and created client script on REQ and RITM and Script include, but ...
I want to show incidents details in a widget. What are the ways to do the same? What approach should I follow?
Hi team, I have a scenario that if any SLA is breached then, user should only be able to resolve incident after attaching an attachment and If there is no attachment and one or more SLAs is breached then user should not be able to resolve the inciden...
Hi,Is there any way to integrate AI powered Auto reply bot to generate auto replies for the questions that are posting i the community.if there are any such type of bots please let me know.
I have a requirement that user can see incidents for which he/she is Caller.Assigned_to , part of watchlist or part of a particular assignment group. Please help me with complete scenario.
I have seen several topics on creating blackout schedules, and turning on various modules to view them, However, I want to be able to report on them. There does not seem to be a way to develop reports on schedule_entry table and develop your own ...
