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How to relate Server to Rack

Hi. We are populating our CMDB from a scripted rest api (not using discovery) utilizing the InR in said rest api. We are in the process of pushing our Servers into the CMDB, and we have a problem since we would like to create a relation to an existin...

How to change the default source code in the html boxes

We would like to change the default source code in our html boxes from unordered lists and ordered lists having a style tag that sets the position to "inside".This is the default now: <ul style="list-style-position: inside;"></ul> and <ol style="list...

Hollydayray by Tera Contributor
  • 378 Views
  • 3 replies
  • 0 helpfuls

"My Work" throwing a security constrains error.

Starting this morning, several people are having issues accessing the "My Work" link in ServiceNow. This is in the Self Service application and links to the task table with a dynamic filter to show work items for the logged in user. They're receiving...

Get active user count from location

Hello all, i have below requirement,Add a field to use in reporting, list, and form views that holds the current number of users in the current location and child locations.Table: cmn_locationAs i understand we need to get the active users from locat...

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shaik23 by Tera Expert
  • 309 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to add an user to group in microsoft AD spoke using snow

Hi All,I got Requirement like if I submit a catalog form then user or user email needs to be added in Microsoft entra group.please help me on this. how I can configure the flow designer what are all the plugin I need to install and need steps on conf...

prasannah by Tera Contributor
  • 1723 Views
  • 8 replies
  • 0 helpfuls

Resolved! licenses

We are recommending ServiceNow for our customer, can someone help us out on how to procure licenses? 

GURUNADHD by Tera Contributor
  • 505 Views
  • 4 replies
  • 0 helpfuls

How do I edit the primary navigation?

How do I edit the primary navigation bar on the left? I want to modify the "All" menu but despite having done so several times, I'm completely blanking on what it's called and how to get to the editor. Thank you! Edit: It's the attached menu, I want ...

EJ13 by Tera Contributor
  • 579 Views
  • 7 replies
  • 0 helpfuls

ServiceNow and SAP Charm Integration

I have been working on an integration project where I need to integrate ServiceNow to SAP Charm without using the connector provided by ServiceNow. Has anyone done that ? The first step is to connect with SAP charm using a preferred authentication me...