Hi All, We have New Hire order guide and user is ordering through Laptop Standard catalog item based on certain condition.Catalog item has Requested For & Requested By variables and many more.Requested By is hiding through catalog client script.Once ...
Hey Folks, Is it possible to install a font on the WYSIWYG editor in ServiceNow? My organization would like us to have "Inter" available and set as the default in the editor for things like knowledge articles and HTML variables. Thanks in advance!
Does (or will) ServiceNow support MarkDown for knowledge base articles?Thanks,Jerry
I have been trying to set up a Business Rule so when I create a Incindent Task from an incident it will copy desired fields to the task. Been using this Solved: copy fields from incident to incident task - ServiceNow Community . But apparently I cant...
I have a Catalog Client Script which need to pull information from a Server-side table, and I have two ways to do that one is through Script include call and second is call back function. What would one to use and which is better. Call back function ...
I have a table 'u_ace_access_report', here i have two columns, group and approver, group having values, A,B,C, and approvers, are X,Y, Z, these are mapped in this table , i have catalog item Ace access report, with variable 'select_ace_power_bi_app',...
Hi,I have two forward inbound actions.1.When we forward an email with subject apended with CS number the worknotes will be update from the body of the email with the same CS number. 2.When we forward an email case is created along the few fields need...
Hi All,I'm trying to use GlideAjax in a UI Policy script but get an error : 'TypeError - Cannot read property 'execute' of undefined. The script:function onCondition(){var APPROVED_VALUE = '1';var NUMBER = 1;var condition = g_form.getValue('state') =...
Hello Everyione, Here my new requirement related incident FormAdd an independent option - Callback Number - If possible only numbers and symbol allowed.Add a drop down for all global timezone and a 12hr AM/PM drop down for time.If possible wh...
Hi Community, How to provide scrolling for Top triggering position in UI builder popover?Canone help me on this. Thanks,Pooja M
Not entirely sure where the issue is on this. I have 3 dropdown fields all named the same thing. I would like to load the dropdown options into the question_choice table for all 3 at once. Since they're named the same I cannot find the correct ques...
Bugs created in ADO from ServiceNow are appearing under my name by default, regardless of who creates them. It should be created under the service account
Is it possible to customize with our own branding, logo, and themes on the Now Mobile and Mobile Agent Applications. If possible, Please help me how to configure it? Thanks in advance.
I have a new requirement in change management module:In the category dropdown I have one value as "Application". If Application is selected, then corresponding applications will be shown in the sub-category field. In the subcategory application some ...
if we raise a RITM from the client portal then initially while attaching an attachment then it's going to sc_cart_item and then once we submit that attachment is tagged to sc_req_item table how does this happen? and we have an issue here sometimes at...
