Hi community. I have an issue with the agent workspace where the RITMs do not have variable data from the catalog item. In the platform view this works fine but not in Agent workspace, which is used by the client's end users. This is affecting all S...
I have created a variable set variable 1 is of "reference" type referencing sys_user_group and variable 2 is a "list collector" referencing variable 1.2 queries here1. The second variable is still listing ALL users immaterial of which group is sele...
Hello Community! In my project, I have a requirement.I need to filter intune data by security group.But currently security group field not display in staging table in service graph connector data sourceHow to pull all data from Microsoft intune to ...
Hi,By using the ATF i want to click a model button of OK in problem form as mentioned in the below screenshot:If i click the Fix button then this pop up is displaying please help me out which ATF test step can i use to click on OK Thanks
Hi All, I have added send email action in the Flow designer to send variables in the email. List collector values are not populating in the email. Is there any way to show List collector value? Please help in this. Thanks, Sam
When we try to create a standard change via New in SOW workspace. there are only 3 filters available right now All, Preapproved and Pinned.I am trying to add the custom option along with those 3 options. I can't find a place to implement the logic.If...
Hi Can anyone help me with scenario for:user wanted to write records as per his location assets attachedexample:When user is of india location all the assets in cmdb table of india location needs to be in edit mode
In Flow Designer, I have a logic to implement and Im looking for the right way to implement In HR Case, there is a list collector field refers to user tablein the flow, I create a task for each user in the field. For example, there 3 users selected i...
In one catalog item I have only assigned to variable and no assignment group variable .Assigned to variable is referencing to sys_user table .I have to display only one group members in assigned to variable.can any one provide the script to achieve t...
We are using Service Graph Connector Microsoft Intune application. We have configured it and its importing assets correctly however under the "Most Recent Discovery" field, the date and time is not correct (its not matching what its supposed to be tr...
Hi, please see the attached image. I got errors in most reports in Contract Workspace, but found in documentation to add the role sn_cm_core.contract_report_viewer - and it solved most of it. But "Review tasks" is still showing the error message. I'm...
Hello Team,When we download the attachments from service now there is no option to download only selected attachments. It's difficult to every time download one by one.So we want one tab here to download only selected attachments. Kindly let me kno...
Hello Community,I’m experiencing an issue where one of my catalog items is taking significantly longer to load compared to others when accessed from the Service Catalog page. I’ve reviewed the associated scripts and variables, but I’m unable to pinpo...
Hello Team,Need Help.. On the standard change template proposal I want to prohibit user from changing fields using select box or deleting them using X button. Thank you in advance
Hi Community, I have a scenario where I need to send an email with an attachment from ServiceNow. The attachment is a common PDF file, such as a shipping instruction document, which is the same for all recipients.Before sending it as an attachment in...
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