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Clone Visual Task Board

how can i clone my task board? for example, i have a task board of change requests for Applications team and I'd like to be able to clone that list for the Infrastructure team

corbinhicks by Kilo Contributor
  • 4741 Views
  • 5 replies
  • 0 helpfuls

Management of problem record

Problem Manager We would like to have the chat functionality available in the incident form also available for problem task , This will help problem managers have a record of changes added to the task automate. for this requirement OOB or custom conf...

keerthana10 by Tera Contributor
  • 512 Views
  • 5 replies
  • 0 helpfuls

One of user are getting below error

Hi Team,kindly help me on below issueone of user is getting below error in dashboard, also he is not able to see all field in that report as admin I can see all field and also I am not getting that error.Kindly find below screen snap for same.  Thank...

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keval3 by Tera Contributor
  • 493 Views
  • 8 replies
  • 0 helpfuls

Resolved! Creating Problem from an Incident

Creating Problem from an Incident We want to be able to create a new problem from an incident with all necessary information. 1. Update the existing system property so that Assignment Group will always be copied from an incident when a new ...

Day2 by Kilo Contributor
  • 3453 Views
  • 4 replies
  • 38 helpfuls

Access Control on KB

Hi,we need to provide write access to the knowledge categories for the knowledge base owner Person.I created write Acl to the KB_Category by using the below script:if (gs.getUserID()==current.parent_id.owner){    answer = true;}else{    answer = fals...

satya30 by Tera Contributor
  • 362 Views
  • 2 replies
  • 0 helpfuls

ServiceNow Integration with Ineight

Hello Team,   Has anyone done the ServiceNow integration with Ineight tool ? If yes, then please share the relevant docs or links that would be helpful.   Note: Checked in Ineight site but it was not helpful   Thanks Bishal Sharma

bishalsharm by ServiceNow Employee
  • 412 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to restrict specific file names in attachment variable?

 I want to block or restrict the attachment of files with ".exe" in the filename. I have already filtered the file type to allow only PDFs, but we still want to add a filename restriction as a secondary security measure, as we are passing this file a...

Allow only Hypens ande under scores in a field on catalog form

Posting this here if anyone working on similar requirement. Create a field called 'Site Title' , it should accept only alpha numeric and two special characters Hypens (-) , under scores (_) , space and nothing else ( @,#,$  ..............nothing is a...

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vahini by Giga Guru
  • 309 Views
  • 1 replies
  • 0 helpfuls