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Resolved! Add image to Send Email action in workflow

I have a flow with concludes with the Send an Email action. I'd like to include an image as part of the signature in the email but there doesn't appear to be a simple solution to include one.  What's the optimal way to achieve this?

MBarrott by Mega Sage
  • 564 Views
  • 1 replies
  • 1 helpfuls

Hide widget on service portal based on RITM stage

Hi All,   I have a requirement to hide widget based on RITM stage in service portal.  I have server script as below Server script (function() { // Get table & sys_id data.table = input.table || $sp.getParameter("table"); data.sys_id = input.sys_id |...

Resolved! Get display value from workflow data pill

Is there a simple solution to getting the display value from a data pill rather than the sys_id? I'm sending an email via a workflow and would like to show the actual names of the users select in a members list rather than their sys_ids. 

MBarrott by Mega Sage
  • 699 Views
  • 3 replies
  • 1 helpfuls

Standard Change created as Normal Change

Hi, On a customer's instance I have 5 standard change templates that are being created as normal changes.They used to work, but not anymore. I dont know why - but I think it could be related to an instance version upgrade, which was implemented recen...

lars7 by Tera Guru
  • 1745 Views
  • 16 replies
  • 0 helpfuls

Dashboard data is wrong using PA reports

Hi Community, I have a dashboard which contains reports or widgets related to PA. For few of the reports, data is showing wrong count on the widget but when i open it on the analytics hub and click on show records, i see the count is correct there bu...

Propose Standard change template

Hi Which role is needed for user's to propose change template. The user has ITIL role out of the box. The user is getting error when they click "Propose standard template" from the header.  "You are either not authorized or the cart in invalid". Than...

Navneet3 by Tera Expert
  • 595 Views
  • 3 replies
  • 0 helpfuls