I want to create a UI action on a problem_task record in Service Operations Workspace to create the PDF of the current problem_task record.I Created one UI Action and added the script var uri = '/' + g_form.getTableName() + '.do?sys_id=' + g_form.ge...
Hi everyone,As a Product Owner for IT Problem Management at a multinational company with AMS, EUR, and AOA teams, I'm reaching out to the community to benchmark how you utilize ServiceNow Problem Tasks (PTASKs).Currently, we leverage ServiceNow Probl...
Hi everyone,Requirement: Only selected users should appear in the drop-down or list when using a filter condition in case table. This ensures that the filter shows names based on specific criteria, roles or group.
Hi Team,I have a requirement like below, Table: Change Request when to send > The 'Reset' UI action button is used Note: The 'Reset' UI action button is a custom one, on the change form, when we click on this button, if the change state is in Review...
Hi, I've a requirement where a Multi Row Variable Set is auto-populated, but I need the 'Edit' icon () to be available for an user to edit any row and rest of the buttons/icons ('Add', 'Remove All', 'X') to be disabled or hidden. Is there a way to do...
Hi All,Need to insert and remove Tag from a custom table via requesting a catalog . I have created variables named subdivisions(reference - select name of subdivisions), action(selectbox - none, add, remove), Tag (string). While user submit the reque...
Hi,I am using the theme builder to create a custom theme, when marking this as default it changes to the Polaris theme again.Any idea?Thank you and best regards.
Hello All We have created an content item and We have kept Content type as External content and the Target as New Window/Tab. But it is not opening the URL in separate tab properly, in the employee center. Screen shot attached. Thanks
Hi ,I have one catalog item.In first field ,I am selecting application .I have 2 other fields purpose and RTO . if purpose is selected as 'business application' in catalog form and 'RTO' value present in service now application table for the selected...
We are seeing an issue with the System Status page that we access via the Service Portal.We have created an outage and within the details of the outage we have inserted an image.The image only displays for licensed users.What do I need to look at to ...
Hello all, I'm new here, and very very new to ServiceNow - so please be gentle Apologies in advance if this has been asked before!I've created a report presented as a Time Series Column. The data is shown in 'Stacked bars'.In the 'Style' section, I ...
Hi everyone, how are you?!I created a catalog item and some variables and checked “NONE” (img1), but when there is only 1 option, I would like the option to be Auto Populated with the only available value (img2).I created a Client Script, but it is n...
valid to should not cross one year from the created dateand should not allow to enter past date
Not sure the best forum, so I'll start with ITSM.I'm building a playbook for use in the Service Portal that is working with 2 issues that I can't seem to resolve. I am hoping that someone has a solution to this.1. The content item appears in the Ser...
In the Change Request the Scheduling Assistant is configured to get the next available date in the calendar and have displayed in the pop-up window. I need to know where the code has been written in ServiceNow.